Vodafone reduces the time-to-market and elevates customer experience
TCS leveraged its agile delivery methodology and deep contextual knowledge of Vodafone Hungary to implement its HOBS platform in less than eight months. The solution accelerated end-to-end order fulfillment, thereby improving the customer experience for the telco’s 750,000 subscribers.
minutes for order processing
average orders per day
order processing accuracy
TCS helped Vodafone quickly decommission key components from the inherited architecture.