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      TCS is here to make a difference through technology.

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      • ignio™
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      Discover more
    • Press releases

      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      01 Apr 2025 TCS Unveils the TCS Digital Twindex Report for Future-Ready Manufacturing
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
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      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      02 Jun 2025 Siemens Realize LIVE: Discussing Technology and Digital Transformation
      View all
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      Tata Consultancy Services Limited
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    • Shape the future with human-first AI
    • Solution

    TCS Cloud Content and Information Management on AWS

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    Highlights

    • TCS Cloud Content and Information Management on AWS is a content management solution that is fully serverless, easily deployable, and easy to integrate with on-premises and cloud ecosystems. 
    • Built using AWS’ native services and highly customizable, it offers a modular suite of content services and features that can be selected according to customer needs.
    • Its future-proof and flexible features can be easily expanded to tap into the latest artificial intelligence (AI), machine learning (ML), and generative AI (GenAI) innovations.

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    Overview Solution Benefits The TCS Advantage

    Overview and Challenges

    Cloud and AI-based content management solutions are a game changer in enterprises data management.

    Enterprises possess a huge volume of unstructured data, including documents, images, and videos from which they can gather valuable insights. Managing this ever-growing data is a challenge for them. Mostly managed on enterprise content service platforms, these platforms incur high capital costs such as licensing, on-premise hosting, and operating costs. Customizing them with vendor support also reduces time to market.

    Content management solutions powered by cloud, AI, ML, and GenAI can play a vital role in quickly providing custom and cost-effective solutions that are also scalable, adaptable, and compliant with regulatory frameworks. 

    Solution

    TCS Cloud Content and Information Management on AWS helps enterprises across industries effectively manage their document life cycle end to end. 

    It covers the entire spectrum of document management from storage and processing to archiving, search, and workflows.

    For this intelligent document management solution, we use a microservices-based architecture and a software-as-a-service (SaaS) model. The solution is applicable across industries. In banking and financial services, it can be used to manage documents related to mortgage loans, bank statements, know-your-customer (KYC) processes, and personally identifiable information (PII) compliance and security. In energy and utilities, it can be used to store and archive maintenance logs, regulatory reports, contracts, and project proposals for large infrastructure projects.

    The solution is serverless, highly available, secure, and compliant to industry norms.  It helps ingest, manage, store, secure, archive, search, and retrieve business information across enterprises in a scalable, flexible, safe, and compliant manner.

    Here are some of its key capabilities:

    • Foundation service: Enables the creation of a centralized repository by ingesting documents from various sources using batch upload and schedulers. It provides a representational state transfer or REST-based API for integration with an enterprise’s upstream and downstream enterprise applications. Our solution can integrate with third-party document viewer solutions for document annotations, redaction, e-signature, document comparison, bookmark, and document generation based on any template.
    • Security and compliance: Enables authentication and authorization. We provide object-level security to perform authorization at various levels, including folders, documents, and repositories. Our solution enables encryption, 24/7 monitoring, and data replication. It can be configured across availability zones and can help enterprises meet Health Insurance Portability Act (HIPAA), Australian Prudential Regulation Authority (APRA), and General Data Protection Regulation (GDPR) requirements.
    • Simplified user interface: Provides a simplified user interface for performing various operations on the ingested data, such as metadata-based search, full-text search, archive search, document downloads, metadata update, version and folder creation, and revert versions.
      Additionally, browse folders, workflow initiation, delete documents, check-in/checkout documents, reporting, my Files, my Inbox, and my Notifications features are available.
    • Archiving: Offers cost-efficient archiving by providing different retention life cycles for documents and allows flexible retrieval of archived documents using various options such as date or business lines. Notifications are enabled to inform users when a document is ready for download.
    • Advanced GenAI features: These include document summarization, a chat interface for Q&A based on knowledge source, and a “talk to the document” feature that allows users to ask queries and receive responses.

    Benefits

    Run on an AWS-based managed services model, the solution enhances performance and reduces the total cost of ownership. 

    Some of the key benefits are:

    • Reduces upfront capital expenditure costs such as hardware, infrastructure, and storage costs for any enterprise content management product using a fully native AWS cloud-based solution.
    • Enables operating expenditure cost using the ‘pay as you go’ model, decreasing investment cost.
    • Allows expansion/addition of features as needed. Users can easily add featured modules, by tapping into the latest technologies.
    • Helps enterprises create a centralized repository and migrate from various legacy systems to maintain a single source of truth.

    The TCS Advantage

    TCS brings unparalleled industry experience, contextual knowledge, and extensive subject matter expertise.

    • Strong migration experience from multiple enterprise content management (ECM) systems, such as OpenText Content Server, Documentum, IBM FileNet, Alfresco, and Hyland, which helps in migrating documents from these systems into our solution.
    • Deep technology experience and end-to-end services, including ECS strategy, consulting, implementation, and managed services to help enterprises achieve the best business outcomes.
    • 35,000+ AWS-certified professionals focused on GenAI solutions globally and deep industry experience from across 100+ AI customer engagements.

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