Providing auto-remediation enhancements and seamless patch management for AWS environments.
To run core digital operations on cloud, enterprises require a platform that can manage applications across AWS environments. TCS Cloud Exponence is a centralized multi-tenant platform that enables cloud consumption across geographies, hosted on variety of cloud providers in a shared services model for enterprises. One of the set of tools used in this platform is AWS System Manager, which provides a unified console to manage patch management on multiple operating systems.
TCS Cloud Exponence helps resolve day-to-day operational issues.
Cloud Exponence leverages AWS Systems Manager for automated patch management. The AWS Systems Manager provides APIs for seamless integration with ITSM. It has multiple services built in that enable end-to end seamless integration for patch deployment and cloud-based incident handling. These include:
AWS Systems Manager Patch Manager
AWS Systems Manager Maintenance Windows
Windows Server Update Services (WSUS)
Red Hat Satellite server
Integration with an enterprise’s IT service management (ITSM) for change approvals
Integration with an enterprise’s vulnerability management systems
Cloud incident handling automation
TCS Cloud Exponence helps resolve day-to-day operational issues using AWS OpsCenter component in AWS Systems Manager. It provides a centralized management service to view, investigate and resolve operational work items related to AWS resources. This helps aggregate and standardize operations across services, while providing contextual investigation data about each component.