Cell C Boosts Learning, Skills & Efficiency
Cloud-based Learning Management System enhances employees’ skills, drives overall productivity
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Cloud-based Learning Management System enhances employees’ skills, drives overall productivity
You have these already downloaded
We have sent you a copy of the report to your email again.
With frequent new products and services launches, C Cell struggled to train their customer care agents, franchisees, and sales personnel with the requisite skills and knowledge. Their Learning Management System (LMS) had limited capabilities and flexibility, and could not keep up with the frequent and copious upgrades. The poor training, coupled with limited budgets and the absence of a centralized system, made it hard for sales and customer service to do their jobs effectively. Additionally, many processes were conducted manually, making training reports a time-consuming and complex process.
TCS implemented a comprehensive, cloud-based solution to manage Cell C’s training needs, with centralized content delivery and management. We deployed Oracle Taleo Learn Cloud Service, which allows for frequent training updates and provides easy access to a knowledge repository with the latest product information.
We migrated basic organizational information and employee data from the existing system to the new, cloud-based one. Our solution supports all education models and provides a single, unified learning delivery system for Cell C’s extended enterprise of employees, customers, and partners. Instructor-led trainings, which are location-specific, were charted to a map of the country so learners could enroll for the courses in a convenient location. We provided role-based control and access to programs for Cell-C and incorporated powerful features to track attendance, publish calendars, manage enrolments, evaluate courses, take assessments, and provide feedback.
Through forums and chatrooms, resource and credit management, and advanced reporting functions, the solution drives employee engagement and stimulates skill development.
Experience the Future of AI with TCS at NVIDIA GTC 2026
TCS Engineering Fresher Hiring for the graduating batch of 2025
India AI Impact Summit: Accelerating India’s AI Journey
Drive product demand and profitability through ‘design to target cost’
No matter where you are on your cloud journey, we can help you get maximum value from it.
Talk to our experts