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AI-enabled personalization in the cloud era

5 MINS READ

Ajay Panditrao

Consulting Partner, TCS

Highlights

  • Leveraging AI to deliver hyper-personalized online customer experiences drives consumer engagement and retention rates.
  • AI-enabled personalization strategies improve scale, context, and customer activation, enabling businesses to become more resilient to changing customer wants and needs.
  • Personalization is transformational. Leveraging AI to digitally tailor your offerings to individual consumers gives you an edge over your competition.