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    TCS is here to make a difference through technology.

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      TCS is here to make a difference through technology.

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      Discover all solutions
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      • Consumer Packaged Goods and Distribution
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      Find the latest news about TCS in our Newsroom

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      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      16 May 2025 TCS Recognized as a Leader in Custom Application Development Services by Everest Group
      16 May 2025 TCS Named a Leader in Application Management Services by Everest Group
      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      View all
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      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
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      View all
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    Retail Major Transforms its Global Supply Chain 

    Share Retail major transforms its global supply chain
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    Industries

    Highlights

    • Nearly 8 billion AED ($2.1+ million) spent on non-trade projects.
    • Utilized Oracle Cloud ERP to transform the sourcing and procurement process.
    • 100% digitized corporate retail project management.

    In this article

    Challenges inpage
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    Challenges



    Landmark needed to meet compliance deadlines and curb excessive procurement spends.

    Based out of Dubai, the Landmark Group is a multinational retail giant, with 2,300 stores in 22 countries and a number of partners/in-house brands. This created a highly complex sourcing and procurement landscape, leading to:

    ●       Nearly 8 billion AED ($2.1+ million) spent on non-trade projects

    ●       Lack of institutionalized capex control

    ●       No centralized system for corporate projects management

    ●       Limited time to achieve VAT compliance, without disrupting in-store operations
     

    The client realized procurement digitization was vital, and collaborated with TCS, recognizing our extensive knowledge of Oracle Cloud-based ERP.
     

    Solution



    TCS leveraged its PaaS capabilities to offer a unique Oracle Cloud ERP solution.

    Taking a Machine First™ approach, TCS decided to automate key tasks across the sourcing-to-onboarding pipeline. A detailed blueprint was outlined, in collaboration with business stakeholders, finance managers, and divisional heads of Landmark’s different group companies to understand the operational, technical, and legislative touch-points underlying its vision. This helped find pain-points and recommend standard procedures for non-trade project management. As a result of this analysis, TCS: 

    ●       Utilized Oracle Cloud ERP to transform the sourcing and procurement process

    ●       Custom-configured the Oracle Cloud suite in-line with Landmark’s unique requirements

    ●       Leveraged TCS’ PaaS capabilities to right-size the solution

    ●       Helped adopt cloud-based financials with OCR support for automated invoice processing

    ●       Automated the vendor onboarding process, removing manual errors

    ●       Retrofitted Oracle eBS R12, retail management system and point of sales systems for VAT compliance

    Following agile methodologies, TCS was named as a ‘Super Partner’ by Landmark Group’s CFO.
     

    Benefits


    Landmark successfully met VAT deadlines, reducing manual effort requirements by 50%.

    Landmark achieved end-to-end digitization for corporate project management and gained wide recognition for its VAT implementation approach. The new Oracle-based system enhanced visibility, reducing costs and enabling smarter vendor negotiations. 

    • 50% faster sourcing and negotiation process
    • 100% digitized corporate retail project management
    • 0 ambiguity in payment processing
    • 50 FTE reduction because of lower manual dependency
    • 100% process integration actioned, enabling significant savings due to improved visibility
    • 0 disruption to business across 2 countries, 900 stores, and 5000 counters
       

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