Retail major transforms its global supply chain

Services

Industries

Highlights

Nearly 8 billion AED ($2.1+ million) spent on non-trade projects.
Utilized Oracle Cloud ERP to transform the sourcing and procurement process.
100% digitized corporate retail project management.

Challenges

Landmark needed to meet compliance deadlines and curb excessive procurement spends.

Based out of Dubai, the Landmark Group is a multinational retail giant, with 2,300 stores in 22 countries and a number of partners/in-house brands. This created a highly complex sourcing and procurement landscape, leading to:

● Nearly 8 billion AED ($2.1+ million) spent on non-trade projects

● Lack of institutionalized capex control

● No centralized system for corporate projects management

● Limited time to achieve VAT compliance, without disrupting in-store operations

The client realized procurement digitization was vital, and collaborated with TCS, recognizing our extensive knowledge of Oracle Cloud-based ERP.

Solution

TCS leveraged its PaaS capabilities to offer a unique Oracle Cloud ERP solution.

Taking a Machine First™ approach, TCS decided to automate key tasks across the sourcing-to-onboarding pipeline. A detailed blueprint was outlined, in collaboration with business stakeholders, finance managers, and divisional heads of Landmark’s different group companies to understand the operational, technical, and legislative touch-points underlying its vision. This helped find pain-points and recommend standard procedures for non-trade project management. As a result of this analysis, TCS:

● Utilized Oracle Cloud ERP to transform the sourcing and procurement process

● Custom-configured the Oracle Cloud suite in-line with Landmark’s unique requirements

● Leveraged TCS’ PaaS capabilities to right-size the solution

● Helped adopt cloud-based financials with OCR support for automated invoice processing

● Automated the vendor onboarding process, removing manual errors

● Retrofitted Oracle eBS R12, retail management system and point of sales systems for VAT compliance

Following agile methodologies, TCS was named as a ‘Super Partner’ by Landmark Group’s CFO.

Benefits

Landmark successfully met VAT deadlines, reducing manual effort requirements by 50%.

Landmark achieved end-to-end digitization for corporate project management and gained wide recognition for its VAT implementation approach. The new Oracle-based system enhanced visibility, reducing costs and enabling smarter vendor negotiations.

50% faster sourcing and negotiation process
100% digitized corporate retail project management
0 ambiguity in payment processing
50 FTE reduction because of lower manual dependency
100% process integration actioned, enabling significant savings due to improved visibility
0 disruption to business across 2 countries, 900 stores, and 5000 counters

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Retail Major Transforms its Global Supply Chain

Services

Industries

Highlights

In this article

Challenges

Solution

Benefits

Transformation starts here

Find out more

Where adaptability meets advantage

We deliver excellence and create value for customers and communities.

Discover why customers choose TCS

Upcoming events

Recent recognitions

Want to be a global change-maker? Join our team.

Find the latest news about TCS

Recent News

Services

Industries

Highlights

In this article

Challenges

Solution

Benefits

Related reading

Transformation starts here

Find out more

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