Retail major transforms its global supply chain

Services

Industries

Highlights

Nearly 8 billion AED ($2.1+ million) spent on non-trade projects.
Utilized Oracle Cloud ERP to transform the sourcing and procurement process.
100% digitized corporate retail project management.

Challenges

Landmark needed to meet compliance deadlines and curb excessive procurement spends.

Based out of Dubai, the Landmark Group is a multinational retail giant, with 2,300 stores in 22 countries and a number of partners/in-house brands. This created a highly complex sourcing and procurement landscape, leading to:

● Nearly 8 billion AED ($2.1+ million) spent on non-trade projects

● Lack of institutionalized capex control

● No centralized system for corporate projects management

● Limited time to achieve VAT compliance, without disrupting in-store operations

The client realized procurement digitization was vital, and collaborated with TCS, recognizing our extensive knowledge of Oracle Cloud-based ERP.

Solution

TCS leveraged its PaaS capabilities to offer a unique Oracle Cloud ERP solution.

Taking a Machine First™ approach, TCS decided to automate key tasks across the sourcing-to-onboarding pipeline. A detailed blueprint was outlined, in collaboration with business stakeholders, finance managers, and divisional heads of Landmark’s different group companies to understand the operational, technical, and legislative touch-points underlying its vision. This helped find pain-points and recommend standard procedures for non-trade project management. As a result of this analysis, TCS:

● Utilized Oracle Cloud ERP to transform the sourcing and procurement process

● Custom-configured the Oracle Cloud suite in-line with Landmark’s unique requirements

● Leveraged TCS’ PaaS capabilities to right-size the solution

● Helped adopt cloud-based financials with OCR support for automated invoice processing

● Automated the vendor onboarding process, removing manual errors

● Retrofitted Oracle eBS R12, retail management system and point of sales systems for VAT compliance

Following agile methodologies, TCS was named as a ‘Super Partner’ by Landmark Group’s CFO.

Benefits

Landmark successfully met VAT deadlines, reducing manual effort requirements by 50%.

Landmark achieved end-to-end digitization for corporate project management and gained wide recognition for its VAT implementation approach. The new Oracle-based system enhanced visibility, reducing costs and enabling smarter vendor negotiations.

50% faster sourcing and negotiation process
100% digitized corporate retail project management
0 ambiguity in payment processing
50 FTE reduction because of lower manual dependency
100% process integration actioned, enabling significant savings due to improved visibility
0 disruption to business across 2 countries, 900 stores, and 5000 counters

TCS is here to make a difference through technology.

We’re in it for good, driving positive change for the benefit of all.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

TCS works hand in hand with world-leading investors.

TCS is here to make a difference through technology.

We’re in it for good, driving positive change for the benefit of all.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

TCS works hand in hand with world-leading investors.

Retail Major Transforms its Global Supply Chain

Services

Industries

Highlights

In this article

Challenges

Solution

Benefits

Transformation starts here

Find out more

TCS is here to make a difference through technology.

We’re in it for good, driving positive change for the benefit of all.

Extraordinary expertise leads to remarkable results.

Want to be a global change-maker? Join our team.

Find the latest news about TCS in our Newsroom

Recent Press releases

Recent News

Recent recognitions

TCS works hand in hand with world-leading investors.

Services

Industries

Highlights

In this article

Challenges

Solution

Benefits

Related reading

Transformation starts here

Find out more