HR Transformation Services

Enhance employee experience and boost organizational productivity

CHALLENGE

Dearth of future-ready skills is the foremost challenge before the HR function, followed by lack of reliable data for informed decision-making. These lead to talent shortage, lower employee engagement, overpayments and higher onboarding time, while negatively affecting business. Further, a digital disruption caused by the movement to cloud and a persistent demand for consumer-grade employee experience are pressurizing CHROs to transform. A solution that helps HR departments enable workforce agility, leverage collaborative ecosystems and offer personalized employee services is, therefore, imperative.

TCS SOLUTION

TCS’ Human Capital (HC) practice offers HR Transformation Services to elevate employee experience. They consist of:

• HR advisory: Helps simplify processes, align to business needs, establish benchmarks, create business cases, assess and adopt digital solutions, enhance employee experience, reduce costs and improve service delivery
• HR service delivery: Spans optimizing organization design, deployment of employee experience layer, configuring on-boarding and transition workflows, leveraging chatbots and ongoing service delivery support
• HCM technology transformation: Encompasses empathy-based design, system evaluation, integration and testing to ensure successful realization of talent strategy
• People analytics: Involves data consolidation, data hub/lake creation, decision-making metrics, executive dashboards and predictive and prescriptive insights

BENEFITS

• Increased employee productivity with enhanced workforce output
• Improved retention of critical talent across the organization brings down employee turnover
• Elevated employee experience and engagement with employee-centric HR transformation
• Reduction of costs incurred by the human resources department
• Enhanced HR efficiency and productivity across key organizational metrics measured in HR
• Agile and future-ready operations with a workforce skilled for future competencies