TCS Next-Gen OSS Services
Embrace digital transformation with an E2E OSS transition solution
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Communications, Media and Information Services
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Going Beyond: CMI to Focus on Personalized Experiences for Growth
Read how CMI firms are going beyond the unknown and experimenting with new business models to deliver connected, immersive, and personalized experiences.
Related InsightsThe paper discusses the value that digital audio advertising and advertising technology offers advertisers and publishers in maximizing their marketing dollars.White Paper24 Jan 2023Know how credit rating agencies can play an important role in bridging the financial markets and the real economy gap and supporting economic recoveryWhite Paper12 Sep 2022Organizations can harness the power of contextual intelligence to simplify, automate, and improve customer experience and bridge the omnichannel gap. Learn how.White Paper04 Aug 2022
CHALLENGE
Nowadays, communications service providers (CSPs) are facing stiff competition from digital natives and over the top (OTT) players that are encroaching their space. CSPs need to revamp their current operations support systems (OSSs) and invest in modern technologies such as 5G and mobile edge computing. They require a next-gen OSS that enables the roll-out of innovative products and solutions, optimizes existing networks, and brings network access closer to consumers.
TCS SOLUTION
Aimed at enhancing customer experience, TCS Next-Gen OSS Service helps CSPs with seamless digital transformation. Key features include:
OSS Advisory Services: Assesses fitment of OSS systems and architecture to maximize strategic capabilities and increase the potential to monetize networks.
OSS Digital Transformation Services: Provides E2E transition and transformation services in areas such as zero-touch intelligent service orchestration and use-case implementation for cognitive service assurance.
OSS Integration Services: Works as a system integrator for OSS transformation programs and provides microservices for BPM smart workflow automation and multi-technology activations.
OSS Agile Operations Services: Provides agile OSS operations covering application operation, maintenance, and development and delivers them through multiple models
Aimed at enhancing customer experience, TCS Next-Gen OSS Service helps CSPs with seamless digital transformation.
BENEFITS
The TCS Next-Gen OSS Services provide end-to-end support to CSPs for digital transformation. Benefits include:
- Improved time-to-market
- Improved monetization of infrastructure by exposing investments to partners
- Reduced operational expenditure through outcome-based managed services
- Enhanced revenue streams with quicker go-to-market
- Ability to scale OSS with an open structure
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