This IDC perspective explores how EDF Energy, UK, mitigated the effects of COVID-19 by partnering with TCS to drive robust digital transformation initiatives. While utilities across the board have reimagined their operations, what makes EDF Energy stand out is the speed with which it demonstrated resilience during the pandemic. This transformation was supported by TCS’ Business 4.0™ framework. Various factors contributed to the transformation. Highlights include:
Agile and DevOps practices enabled EDF Energy, UK, to shift its entire workforce to remote operations.
The transformation enabled faster decision-making and advanced cultural change.
The utility’s maturity roadmap demonstrates its ability to become wholly insights-driven.
Thanks to the partnership with TCS, EDF Energy was able to demonstrate that information technology can be a partner in the truest sense toward supporting business goals.