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Tata Consultancy Services’ capabilities across the payer value chain and strong partner ecosystem are cited as key strengths
NEW YORK I MUMBAI, August 9, 2024: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has been named a Leader in the Everest Group PEAK Matrix® for Healthcare Payer Digital Services.
The report highlights that TCS has strong capabilities across the payer value chain, especially in care management and product management. It goes on to say that TCS maintains a strong foothold in the North American market, and is also trying to tap into other growing markets such as Asia Pacific, South America, Europe, and the Middle East. Cited as a key strength is TCS’ strong partner ecosystem, built through strategic partnerships with technology providers and hyperscalers. Additionally, clients cited price competitiveness, technical expertise of resources, and client management as key areas of strength for TCS.
“TCS is combining science, technology, innovation, and experience to enable healthcare payers to deliver on their promise of orchestrating health and wellness for their members. TCS' human-first, Al-augmented payer solutions are transforming member experiences and stakeholder journeys, modernizing core systems, operating models, and making care outcome based, transparent, affordable, personalized, and secure,” said Nitin Kumar, Business Unit Head, Healthcare and Med Tech, TCS. “We are pleased to be named a Leader in this report by an independent third-party research firm.”
TCS works with leading healthcare companies to enable their digital transformation journeys. It provides a full set of offerings including consulting, digital services, IT transformation and operations, and domain services to help healthcare companies elevate stakeholder experience, introduce new products, enable ecosystem partnerships and ensure the highest level of quality and compliance in operations.
The company’s portfolio of industry-specific solutions include:
- A digital solution that provides patient/ member-centric care by enabling better communication between the patients, payers, and providers within the healthcare ecosystem. It has features like personalized programs, assessments, goals, virtual care, connected wellness, and more.
- A member-centric analytics solution that breaks down data silos and provides actionable insights to help identify gaps in care, medication adherence, members’ risk scores, provider attribution, member churn rates and disease state analysis supported by social determinants of health to help ensure better medical outcomes.
- A platform enabling connected and dynamic ecosystems and services around the needs of an individual, creating real-time, personalized experiences for a superior quality of living.
“Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance the member experience,” said Priya Sahni, Practice Director, Everest Group. “With its strong capabilities across the payer value chain, especially in care management and product development such as human digital twin, TCS, has helped clients on their digital transformation journeys. Its strong strategic partnerships with hyperscalers, price competitiveness, technical expertise of resources, and client management have led to its positioning as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023.”
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