TCS Recognized as a Market Leader in Healthcare Provider Services by HFS Research

Tata Consultancy Services’ innovation, connected capabilities, industry expertise, and partnership ecosystem, were cited as key strengths

LONDON | MUMBAI, August 13, 2024: Tata Consultancy Services (TCS) has been positioned as a Market Leader in Healthcare Provider Services by HFS Research.

According to the report, TCS is supporting contemporary challenges with research, services and technology while leaning into innovating for the future, addressing the triple aim of care in complex environments. The report highlights that the combination of TCS’ partnership ecosystem, innovation, and connected capabilities, powered by expertise targeting key industry challenges (interoperability, clinical ops, patient experience, compliance, HIE) have strengthened its go-to-market capabilities.

It mentions how TCS enhanced care outcomes through accelerated emergency intervention for mental health conditions and avoided death, improved systems availability to improve access to care and experience, optimized revenue cycle management (RCM) to reduce denials, helping it offer a seamless experience to clients. The report also highlights that TCS has a structured approach targeting high mortality diseases (cardiac, stroke, cancer) to create new capabilities and enhance existing ones, while enabling clients and the broader market.

“TCS’ innovative solutions are enabling healthcare providers to transform patient engagement, patient experience and patient health outcomes as well as deliver superior business outcomes,” said Nitin Kumar, Business Unit Head, Healthcare and Med Tech, TCS. “This recognition is a reflection of our deep domain expertise, contextual knowledge of the expanded definition of care, technology prowess and innovation mindset that is helping healthcare providers in their transformation journey.”

TCS offers a full set of offerings including digital services, IT transformation and operations, consulting, and domain services to help healthcare companies elevate stakeholder experience, introduce new products, enable ecosystem partnerships, and ensure the highest level of quality and compliance in operations.

TCS has been investing in research and innovation, technology expertise and innovative digital solutions for healthcare firms to help them stay ahead of market developments and establish competitive differentiation. It reimagines healthcare by helping organizations become more data-centric, and enables next-generation care management, interoperable ecosystems, personalized care, and virtual healthcare.

The company’s strong portfolio of industry-specific proprietary solutions enables clients to access use cases across the provider value chain such as patient engagement (patient outreach, counselling), diagnosis (appointments, pre-treatment), pharmacy services (Rx fulfillment, medication guidance), clinical services (sample collection) and RCM which aim to improve the quality of care and enhance patient outcomes. These include:

A member-centric analytics solution that breaks down data silos and provides actionable insights to help identify gaps in care, medication adherence, members’ risk scores, provider attribution, member churn rates and disease state analysis supported by social determinants of health to help ensure better medical outcomes.
A digital solution that provides patient/member-centric care by enabling better communication between the patients, payers, and providers within the healthcare ecosystem. It has features like personalized programs, assessments, goals, virtual care, connected wellness, and more.
A platform enabling connected and dynamic ecosystems and services around the needs of an individual creating real-time, personalized experiences for a superior quality of living.
An AI-driven analytics solution which provides data-oriented management and performance optimization for provider networks. It helps payers shift towards higher value networks by delivering the required provider coverage and high performance.

“The outcomes TCS has delivered across all attributes of the triple aim of care reflect domain expertise, a diverse partner ecosystem, structured and bold innovation, differentiated capabilities, and a compelling client-centric attitude,” said Rohan Kulkarni, Executive Research Leader, HFS Research.

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Where adaptability meets advantage

We deliver excellence and create value for customers and communities.

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Want to be a global change-maker? Join our team.

Find the latest news about TCS

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Global knowledge. Local support

TCS Recognized as a Market Leader in Healthcare Provider Services by HFS Research

Adaptability starts here

Find out more

Where adaptability meets advantage

We deliver excellence and create value for customers and communities.

Discover why customers choose TCS

Upcoming events

Recent recognitions

Want to be a global change-maker? Join our team.

Find the latest news about TCS

Recent News

Global knowledge. Local support

Adaptability starts here

Find out more

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