- Overview Press tab for submenu items
TCS is here to make a difference through technology.
Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.
-
Industries
-
Services
-
Products and Platforms
- Overview Press tab for submenu items
We deliver excellence and create value for customers and communities.
Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.
-
About Us
-
Research & Innovation
-
Our Brand
- Overview Press tab for submenu items
Extraordinary expertise leads to remarkable results.
We share news, insights, analysis and research – tailored to your unique interests – to help you deepen your knowledge and impact.
-
Customer Stories
-
Perspectives
-
Global studies
-
Topics
- Overview Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Overview
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
- Overview Press tab for submenu items
Find the latest news about TCS in our Newsroom
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
-
Press releases
-
News alerts
-
Analyst recognition
-
Events
Upcoming events
29 Sep 2025 TCS BaNCS at SIBOS 2025, Frankfurt22 Sep 2025 TCS Life Sciences Forum 2025 LondonView all10 Aug 2025 TCS BaNCS at COBA 2025, Brisbane, Australia -
Media kit
- Overview Press tab for submenu items
TCS works hand in hand with world-leading investors.
Tata Consultancy Services LimitedNSE:TCSINR -
Management Commentary
-
Financials
-
News and Events
-
ESG
-
Resources
Overview
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
- Worldwide Press tab for submenu items
Global knowledge. Local support
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
-
Global
-
Localized
Top Results
Showing
10
01 - 07
-
PRESS RELEASE
You have these already downloaded
We have sent you a copy of the report to your email again.
Value of the contract is over INR 11000 million
New Delhi, India, May 29, 2013: Tata Consultancy Services (TCS), (BSE: TCS.BO, NSE: TCS.NS), a leading IT services, business solutions and outsourcing firm, announced that it had won a six year contract from the Department of Posts (DoP) for an end-to-end IT modernization program to equip India Post with modern technologies and systems to enable it to serve more services to more customers in an effective manner.
The IT modernization project dubbed India Post 2012 will help the department achieve a wider reach among the Indian population through increased customer interaction channels and new lines of business. The project will help India Post provide better customer service through IT enablement of business processes and support functions.
The scope of the project includes developing and supporting mail, finance & accounts, HR, customer interaction management solutions for all channels including the rural ICT platform, data migration, infrastructure, Service Level Agreement (SLA), call center and centralized 24x7 service desk operation for all DoP. The end-to-end security solutions, Enterprise Management System (EMS) and an overall integration for the entire system is the responsibility of CSI.
Speaking on the occasion, P Gopinath, Secretary, Department of Posts, said, “India Post has a vision of being a technology-enabled self-reliant market leader and is looking to move from a government service provider to a customer-enabled world class service provider where the customer will be the focus of multifarious service delivery platforms. We are looking to improve customer service in terms of service quality, speed and reliability of delivery, and operational efficiency, and look forward to our partner, TCS, bringing leading and best industry practices.”
Tanmoy Chakrabarty, Vice President & Global Head, Government Solutions, TCS, said, “The CSI project is about service delivery transformation through a technology-led, service-oriented approach to offer world-class delivery of postal services to Indian citizens. This project once again reiterates TCS’ commitment to help the government deliver citizen services more efficiently.”
Increased urbanization, the demand for financial services and increased funding by the government for the weaker sections and the rural sector have opened up new opportunities for India Post, which, in turn has necessitated the development of new processes and supporting technology. India Post is also faced with the twin challenges of increasing competition and continuing advances in communication technology, especially in mobile telephony and the Internet.
About India Post
For over 150 years, the Department of Posts (DoP) has and has played a crucial role in the country’s socio-economic development and has been the backbone of the country’s communication ecosystem. It touches the lives of Indian citizens in many ways: delivering mails, accepting deposits under Small Savings Schemes, providing life insurance cover under Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) and providing retail services like bill collection, sale of forms, etc. The Department of Posts also acts as an agent for Government of India in discharging other services for citizens such as Mahatma Gandhi National Rural Employment Guarantee Scheme (MGNREGS) wage disbursement and old age pension payments. With 1,55,015 Post Offices, the DoP has the most widely distributed postal network in the world.
About TCS’ Government Solutions
TCS’ Government Solutions team partners with governments, public sector entities and defense and security establishments to offer IT-based governance solutions that work for all stakeholders. With considerable experience across a number of complex governance projects around the world, our specialists are able to conceptualize, develop and deliver the best-in-class solutions that allow you to meet stakeholders’ diverse interests.
About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™,recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 290,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $11.6 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?