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Everest Group PEAK Matrix Positions TCS as a Leader in Capital Markets BPO


Report Cites TCS' Scale, Scope and Technology Capability as the Source of its Market Success

Mumbai, December 20, 2012: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading IT services, consulting and business solutions organization, announced, today, that it has been designated as a Leader in Capital Markets BPO in the Everest Group report “A PEAK into the Leaders, Major Contenders and Emerging Players of the Capital Markets BPO.” Among the attributes that earned TCS the prominent position are its scale, scope of offering and its strong technology capability characterized by the TCS BaNCS suite of platforms for capital markets, a platform-based trade reconciliation solution, and its TRAPEZE set of tools.

In this report, Everest Group analyzed the position of 14 service providers on the Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix for Capital Markets BPO. The PEAK Matrix is a framework to assess the absolute market success and overall capability of service providers. These service providers are divided into three categories, Leaders, Major Contenders and Emerging Players, based on market success and delivery capability.

“Our research shows that the relatively nascent Capital Markets BPO landscape is fairly competitive. TCS’ investment in domain capability, technology solutions and process excellence has helped it achieve significant market success and get this recognition," said Rajesh Ranjan, Vice President, Everest Group.

“We are honored to receive recognition for our leadership in capital markets business process services from Everest Group. Our ability to partner with customers to create domain-specific solutions that address the current pain-points in the industry, our transformational approach in creating industry utilities and focus on analytics have led to our market success,” said Abid Ali Z Neemuchwala, Global Head, TCS’ BPO Solutions.

With a wealth of experience partnering with the world’s leading banks and financial institutions, TCS’ domain expertise spans the entire banking, capital markets and insurance lifecycle. TCS’ FORE™ transformation methodology, the TCS BaNCS suite of platform solutions and its Global Network Delivery Model™ (GNDM™) enable TCS to be a strategic and proactive growth enabler for its banking customers.

About TCS’ Business Process Services
Business Process Services are about managing and executing business operations. Our domain expertise helps deliver core business processing across industries, analytics and insights, and support processes such as accounting, HR and supply chain management. TCS partners with customers to accelerate co-transformation and generates business value for customers through delivery excellence, risk management and innovative models such as Platform BPO, which delivers process as a service. With over $1.1 billion in BPO revenues and 40,000+ employees across 11 countries delivering services to more than 200+ customers, TCS is one of the leading global domain-based BPO providers.

About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT servicesconsulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of  IT,  BPS,  infrastructure,  engineering and  assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 300,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $13.4 billion for year ended March 31, 2014 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at

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