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Givaudan Partners with TCS to Transform its Global Data Center Operations


Tata Consultancy Services’ Machine First™ Delivery Model, Powered by ignio™, to Help the Company Increase Agility, Resilience and Responsiveness

ZURICH | MUMBAI, December 11, 2019: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, announced that it has signed an agreement with Givaudan International SA, a global leader in fragrances and flavors, to modernize and manage the latter’s global data center operations and accelerate its digital transformation journey.

With its proven Machine First™ Delivery Model (MFDM™), powered by the cognitive automation software ignio™, TCS will digitalize, automate and manage Givaudan’s data center operations to create a scalable, resilient foundation for its future growth and transformation. TCS will also use its proven delivery framework RiO™ (Rigor in Operations) to provide next gen solutions such as cognitive threat management and business service monitoring.

The partnership with TCS will help Givaudan enhance its cyber resilience, achieve operational excellence, increase business agility and responsiveness, and align its IT with its strategic business objectives. Additionally, the companies will explore new areas of partnership across the business value chain.

We chose TCS as a partner based on its industry knowledge, proven technology capabilities, and innovative solutions,” said Fabien Jaunault, Head, Global Information Management & Technology, Givaudan. “Making our systems even more intelligent and agile will help us anticipate and take future opportunities, putting ourselves a step further towards our organizational goal ‘Responsible Growth with Shared Success’.”

“We have been helping leading manufacturers across the world leverage cloud, analytics and cognitive automation to achieve their growth and transformation objectives,” said Susheel Vasudevan, Global Head, Manufacturing unit, TCS.“We look forward to partnering with Givaudan to build a resilient, self-healing operations stack that will support their Business 4.0™ journey.”

TCS’ MFDM leverages automation, robotics and artificial intelligence to help enterprises achieve their business outcomes faster, with reduced risk. The core principle of this model is to pair humans with, and not versus, machines. It uses the ability of machines to solve complex problems faster, better and handle large volumes and breadth of coverage, while humans provide inputs for machines to learn to solve complex problems better. The resultant machine intelligence delivers multi-fold productivity improvements and elevates customer experience to newer highs.

At the core of the MFDM framework is ignio, which has a unique and innovative cognitive capability that blends artificial intelligence, machine learning, and advanced software engineering to make enterprise IT resilient and self-healing. It uses its context awareness to pre-empt problems and autonomously resolve a lot of the incidents that do occur, significantly increasing the availability of mission-critical systems.

About Givaudan

Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The Company achieved sales of CHF 5.5 billion in 2018. Headquartered in Switzerland with local presence in over 145 locations, the Company has almost 13,600 employees worldwide. Givaudan invites you to discover more at

About Tata Consultancy Services Ltd. (TCS) 

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 450,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $20.9 billion in the fiscal year ended March 31, 2019 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at

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