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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

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      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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      05 May 2025 Jazeera Airways Partners with Tata Consultancy Services to Power AI-led Transformation, Reimagine Digital Customer Experience
      02 May 2025 IBM, Tata Consultancy Services and Government of Andhra Pradesh to Deploy India’s Largest Quantum Computer in the Country’s First Quantum Valley Tech Park
      30 Apr 2025 TCS Collaborates with SAP to Enable Enterprise-wide GenAI and Cloud Adoption For its Customer
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
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      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      19 May 2025 TCS at Sapphire 2025
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      Tata Consultancy Services Limited
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    TCS Worldwide
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    • PRESS RELEASE

    Nationwide selects ignio™–TCS’ neural automation platform

    Share Nationwide Selects Ignio™–TCS Neural Automation Platform
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    World's largest building society will improve IT responsiveness, resilience and agility by deploying neural automation system for enterprise IT

    LONDON, UK – 29 September 2015: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organisation, today announced a new partnership with Nationwide Building Society in the UK  for the provision of the ignio neural automation system which will initially be used for Batch Performance and Capacity Management.

    Nationwide, a long-standing TCS customer, selected TCS’ Services-as-Software platform ignio – the world’s first neural automation system for enterprise IT – as part of its continued transformation of its technology and operations. As the world’s largest building society, Nationwide delivers a wide range of products to its customers and recognises the importance of deploying new services rapidly and increasing the resilience of its digital solutions. With their digital portfolio expanding in recent years, the Nationwide IT team chose ignio as a solution for delivering intelligent automation in order to reduce operational risks and simultaneously improve efficiency and responsiveness.

    Mike Pighills, Head of Service Integration and Transition, Nationwide Building Society commented: “Moving all of our services on to a digital platform, while ensuring a high level of resilience and agility, is a major priority for Nationwide.  In recent years, as our business has grown and new services have been introduced, our back-end systems have become ever more complex. ignio will help us to simplify the management of these systems, giving us greater efficiency and control over critical aspects of our IT.” 

    ignio is designed to automate and optimise the IT operations and processes of an enterprise to improve speed and flexibility, reduce operational risks and enhance user experience. Inspired by the human neural system, machine learning and other digital technologies, the ignio platform has the capacity to sense, think and act, as well as constantly learn and adapt to enterprises’ context. ignio is offered as a Services-as-Software platform, which can be deployed either on-premise and/or on the cloud depending on the needs of the business. 

    By integrating information from a wide range of sources, ignio has the ability to blueprint and self-learn an enterprise’s technology and operations context. This provides organisations the ability to make informed decisions quickly as well as self-heal from operational incidents, while reducing the reliance on manual processes and modelling tasks. 

    As a first step in the journey, following successful proof of concept testing, ignio’s IT Batch Blueprinting along with Batch Performance and Capacity Management capabilities will now be deployed across Nationwide’s IT Batch systems. “By allowing us to create a blueprint of our Batch systems, ignio gives us the ability to quickly and easily model and predict the impact of business or technology-level changes and events on our batch systems and develop proactive plans accordingly,” Mr Pighills added.  

    Prof Harrick Vin, VP & Chief Scientist, Tata Consultancy Services, said: “The digital revolution has created many opportunities for businesses like Nationwide, but it also brings challenges, perhaps the most significant of which is the rapidly increasing complexity of IT. New digital products for customers, combined with the vast amounts of data that today’s organisations have to process, can make it difficult to make fast, informed decisions. We are delighted that Nationwide has chosen ignio to be a part of their transformation journey. We are confident that ignio will make a real difference to Nationwide’s ability to anticipate and respond to opportunities in this hyper-connected age.”

    Shankar Narayanan, Country Head UK & Ireland, Tata Consultancy Services, said: “ignio is a next-generation platform for the enterprise. Its capability to scale automation benefits, while accommodating enterprises’ technology and process diversity, is unparalleled in the industry. Ignio’s services-as-software model is a real game changer. We are very excited about its potential to transform enterprise IT and Operations.”

    About Tata Consultancy Services Ltd (TCS)

    Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT,  BPS, infrastructure,  engineering  and  assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 324,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $15.5 billion for year ended March 31, 2015 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.

    Follow TCS on Twitter.

    TCS media contacts

    Corporate Communications & India

    corporate.communications@tcs.com

    saxena.kritika@tcs.com

    +91 22 6778 9999

    kimberly.solomon@tcs.com

    +91 22 67789098

    Asia Pacific

    y.tham@tcs.com

    +65 9720 9005

    Canada

    tiffany.fisher@tcs.com

    +1 416 456 7650

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    alma.leal@tcs.com

    +521 55 2095 6098

    Australia and New Zealand

    kelly.ryan@tcs.com

    +61 422 989 682

    Europe

    roland.bagen@tcs.com

    +46 70 3178024

    Japan

    douglas.foote@tcs.com

    +81 80 2115 0989

    Middle East & Africa

    pragya.priyadarshini@tcs.com

    +971 528656700

    UK

    priyanka.mehta@tcs.com

    +44 7921493382

    USA

    james.sciales@tcs.com

    +1 917 981 7651

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