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Tata Consultancy Services and British Airways launch an integrated solution for the MRO industry


London, September 29, 2010: Tata Consultancy Services (TCS) (BSE: TCS.BO, NSE: TCS.NS), a leading IT services, business solutions and outsourcing organization and British Airways announced the launch of their cutting-edge integrated IT solution called SWIFT MRO.

This partnership brings to the market a tried and tested solution that addresses the key MRO industry requirements, including compliance control, inventory management and maintenance operations. The solution, based on the latest SAP platform, leverages British Airways’ best practices with a focus on increasing productivity by minimizing manual intervention and increasing process automation—all through a simplified Graphical User Interface. The solution aims to eliminate non value-added activities and waste throughout the MRO operations.

Garry Copeland, British Airways’ Director of Engineering, said, “Having successfully implemented an engineering-wide system based on SAP, we have identified a number of opportunities to enhance the solution and make it significantly easier to implement and use. Working with TCS, we have created a team that combines MRO industry experience with technology expertise to continually improve the effectiveness of our system, and believe we can offer this outstanding product to the market.”

SWIFT MRO is an end-to-end solution, which is scalable to support both the current and future needs of the industry. The pre-configured solution also provides significant implementation costs savings compared to competing solutions, owing to the use of TCS’ proprietary solution accelerators.

“Evolving technologies and tougher regulations in the MRO industry mean that engineering and maintenance are becoming increasingly challenging. As proven through the advantages reaped by British Airways, SWIFT MRO will be a valuable tool for all organizations looking to improve functional performance in the MRO area while remaining efficient. Our continued collaboration will deliver continuous improvement to help us keep developing and enhancing the SWIFT MRO solution even further,” said Sukanya S, Head of Travel, Transportation and Hospitality, TCS.

About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT servicesconsulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of  IT,  BPS,  infrastructure,  engineering and assurance services. This is delivered through its unique Global Network Delivery Model™,recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 300,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $13.4 billion for year ended March 31, 2014 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at

About British Airways Engineering

British Airways (BA) Engineering has a global reputation for engineering excellence and its technical and logistics expertise supports airline operations on every continent, 365 days a year, 24 hours a day. BA Engineering’s core capabilities are centered on Boeing 737, 747, 757, 767 and 777 aircraft, plus the Airbus A320 family aircraft.

BA Engineering provides full support for the British Airways fleet and a number of other airlines, with around 4,000 staff at more than 100 locations around the world. Fully equipped hangar facilities at the main maintenance bases at Heathrow, Gatwick and Glasgow airports are supported by workshops, technical and design services, and a comprehensive logistics network.

The company has also invested in three world-class operations based in South Wales that are dedicated to delivering heavy maintenance, avionics and interiors. The extensive maintenance network extends overseas with “line maintenance” stations established at airports around the globe. Again, these support British Airways and its subsidiaries together with a number of customer airlines.

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