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    TCS is here to make a difference through technology.

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      TCS is here to make a difference through technology.

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      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

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      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
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      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
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    • Press Release

    TCS Expands Partnership with SPARSH, India’s Pension System for Defence Personnel, by Three Years

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    • TCS will continue to streamline and enhance pension services for 30 Lakh Plus defence pensioners in India
    • By centralizing the pension disbursement process and eliminating bank service charges, the ‘System for Pension Administration – Raksha’ (SPARSH) programme has saved the government approximately Rs 250 crore annually

    Press release

    MUMBAI | INDIA, NOVEMBER 26, 2024: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting, and business solutions, has signed a three-year extension of its contract for SPARSH (System for Pension Administration – Raksha), a government of India initiative to streamline pension distribution for over 30 lakh defence pensioners. TCS will not only maintain the hardware and software of the programme for three years but also deliver key updates to the system.  

    TCS started the rollout of pension processing on SPARSH in October 2020, implementing an integrated, secure, and efficient pension disbursement solution for India’s defence personnel. The digital transformation has resulted in significantly reduced pension processing timelines from 12 to 18 months to just 14 days. Additionally, first-time pension payments are now processed within five to seven days. A key achievement for TCS has been its role in implementing the One Rank One Pension (OROP) scheme, which ensures that defence personnel of the same rank and length of service receive the same pension, regardless of when they retire. TCS has enabled the processing time to reduce from six to eight months to just two weeks, allowing the disbursement of OROP to 1.8 million eligible pensioners in a record time of 15 days. Recently, The Controller General of Defence Accounts (CGDA) presented TCS with a certificate of appreciation for this accomplishment. As part of the expanded deal, TCS will continue to deliver transparency and efficiency to the pensioners, continuing to support the application and development efforts. Moreover, TCS is also in discussion with the department to potentially develop a digital solution that would allow pensioners to make reverse payments in the event of overpayments.

    Girish Ramachandran, President – Growth Markets and Public Services, TCS, said, “The SPARSH project exemplifies TCS’ commitment to leveraging technology for social good, streamlining critical pension services for those who have served our nation. By reducing processing times and implementing efficient digital solutions, we’re helping ensure timely, transparent pension disbursement while setting new benchmarks in public service delivery.”

    The SPARSH system has been a large-scale effort involving the digitization of millions of records, dating back to 1914, and onboarding of over 30 lakh defence pensioners across the three branches of the Armed Forces. TCS has onboarded 50 organizations, 2,302 offices, and disbursed a total amount of over Rs 2,82,067 crore in pensions, benefiting both pensioners and the government.

    Tej Paul Bhatla, SVP and Business Head, Public Services – India, TCS, said, “The extension of our partnership with SPARSH highlights TCS' capabilities in driving large-scale digital transformation projects that strengthens the nation's core systems. By leveraging cutting-edge technology, we have streamlined pension distribution for millions of defence personnel, ensuring efficiency, transparency, and timely service. This collaboration reflects our ongoing commitment to nation-building, and we are proud to continue contributing to initiatives that support the well-being of those who have served our country.”

    By centralizing the pension disbursement process and eliminating bank service charges, the system has saved the government approximately Rs 250 crore annually. TCS has extensive experience with digital transformation of pension schemes in the UK and other markets. Since the launch of the UK's digital auto-enrolment scheme in 2011, TCS has managed the National Employment Savings Trust (NEST). It designed a digital framework for NEST, implementing a user-friendly, self-service model that supports over 13 million workers saving for retirement. Recently, TCS signed a 15-year contract with the Department of Social Protection to transform Ireland’s pension system, benefitting over 8,00,000 lakh workers.

    TCS has also been instrumental in India's technological revolution, executing several mission-mode programmes. Today, around 7 out of 10 Indians benefit from TCS services, directly or indirectly, every day. TCS has digitized India’s leading stock exchanges, powered RTGS and NEFT, transformed the passport issuance process, and re-imagined several other Central and State Government businesses, redefining the nation’s digital landscape.

    ABOUT TATA CONSULTANCY SERVICES (TCS)

    Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 56 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent AgileTM delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, India's largest multinational business group, TCS has over 612,700 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com.

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    TCS expands partnership with SPARSH by 3 years

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    System for Pension Administration - Raksha

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    Girish Ramachandran

    President - Growth Markets and Public Services, TCS

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    Tej Paul Bhatla

    SVP and Business Head, Public Services – India, TCS

    TCS media contacts

    Corporate Communications & India

    corporate.communications@tcs.com

    saxena.kritika@tcs.com

    +91 22 6778 9999

    kimberly.solomon@tcs.com

    +91 22 67789098

    Asia Pacific

    y.tham@tcs.com

    +65 9720 9005

    Canada

    tiffany.fisher@tcs.com

    +1 416 456 7650

    Latin America

    alma.leal@tcs.com

    +521 55 2095 6098

    Australia and New Zealand

    kelly.ryan@tcs.com

    +61 422 989 682

    Europe

    roland.bagen@tcs.com

    +46 70 3178024

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    douglas.foote@tcs.com

    +81 80 2115 0989

    Middle East & Africa

    pragya.priyadarshini@tcs.com

    +971 528656700

    UK

    priyanka.mehta@tcs.com

    +44 7921493382

    USA

    james.sciales@tcs.com

    +1 917 981 7651

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