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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

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      We deliver excellence and create value for customers and communities.

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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
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      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
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      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
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      TCS is here to make a difference through technology.

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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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      Want to be a global change-maker? Join our team.

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      Join us
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      Find the latest news about TCS in our Newsroom

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      Discover more
    • Press releases

      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
    • News alerts

      Recent News

      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      02 Jun 2025 Siemens Realize LIVE: Discussing Technology and Digital Transformation
      View all
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    TCS a Leader in IT Infrastructure Services Automation: Everest Group

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    Report cites Tata Consultancy Services’ standing as a credible Managed Services provider combined with ignio™ as Strengths

    MUMBAI, August 27, 2018: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading IT services, consulting and business solutions organization, has been recognized as a Leader in the Everest PEAK Matrix™ for IT Infrastructure Services Automation.

    The report recognizes TCS’ standing as a credible managed services provider combined with its cognitive automation product – ignio™. It reports  increased customer satisfaction levels with ignio™ and also highlights TCS’ Machine First Delivery Model (MFDM™) that helps enterprises embrace risk and accelerate their business processes.

    “Enterprises are reimagining their IT Infrastructure Operations to support their Business 4.0 transformation journeys. Customers are increasingly deploying automation and AI to make their core IT infrastructure agile, flexible and self-healing,” said PR Krishnan, EVP and Global Head, Enterprise Intelligent Automation and Artificial Intelligence Unit, TCS. “This recognition as a Leader for the second consecutive year is a reflection of our vision and strategy, commitment towards research and innovation, capabilities in intelligent automation and AI, and our high customer satisfaction levels.”

    TCS is helping leading corporations across the world transform their workplaces and embrace a cloud-first strategy to modernize their IT infrastructure and make it easily available, more reliable, and highly flexible to meet dynamic business needs. TCS offers an end-to-end infrastructure services portfolio consisting of service desk, workplace transformation, agile data center offerings such as Disaster Recover Automation, Data Center Batch and Workload Automation Services, TCS Openstack IaaS, cloud advisory services, hybrid strategy and roadmap definition, assessment, deployment and implementation, workload migration and hybrid managed services.

    Having pioneered the industrialized model of IT services delivery leveraging high levels of automation, TCS is now at the vanguard of unleashing the next wave of productivity gains with its Machine First Delivery Model (MFDM™) that enhances customer experience by automating end-to-end services with artificial intelligence and machine learning. In addition to partnering with leading automation product vendors for automating parts of the customer’s process chain, TCS deploys its own cognitive automation platform ignio™ to transform customers’ diverse and complex IT infrastructure landscape into highly-resilient, self-healing stacks. 

    At the core of the company’s Enterprise Intelligent Automation framework is the use of cognitive technology to deliver intelligent IT Operations. This includes monitoring tools, command center (application and infrastructure), runbook automation, service desk automation, and workplace and EUC automation. The other two pillars of this framework are

    • Intelligent Process Automation: Use of cognitive and AI-based solutions for business value chain automation in the BPS domain
    • Application Services Automation: DevOps tool chain, application lifecycle automation, test automation, and intelligent assurance

    “The combination of automation, analytics, and AI has the potential to help establish a business-aligned IT infrastructure that can autonomously adapt to the dynamic needs of digital businesses and, as a result, eliminate the need for significant oversight or bandwidth. TCS has built a strong IT infrastructure services automation value proposition by bringing together its Machine First Delivery Model™ (driven by its Business 4.0™ vision), extensive managed services experience, and ignio™, its proprietary cognitive automation solution. Clients have specifically appreciated TCS’ ability to showcase committed year-on-year cost reduction and productivity improvements by providing coverage across a wide range of use cases,” said Ashwin Venkatesan, Practice Director, ITS Research, Everest Group Research.

    “Our machine-first doctrine backed by a comprehensive set of cognitive solutions, investments in intellectual property, alliances with leading technology providers and our customer-centric approach is helping us transform our customers’ IT infrastructure landscape and deliver measurable business benefits,” added PR Krishnan.

    About Tata Consultancy Services Ltd. (TCS)

    Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, India's largest multinational business group, TCS has over 400,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $ 19.09 billion for year ended March 31, 2018 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com.

    To stay up-to-date on TCS news in North America, follow @TCS_NA. For TCS global news, follow @TCS_News.

    TCS Media Contacts

    Asia Pacific

    Email: Sean.davidson@tcs.com

    Phone: +65 9139 3668

    Australia and New Zealand

    Email: Darren.rudd@tcs.com

    Phone: +61 488 403 013

    Benelux

    Email: Joost.galema@tcs.com

    Phone: +31 615 903387

    Central Europe

    Email: anke.maibach@tcs.com

    Phone: +49 172 6615789

    Europe

    Email: ashish.babu@tcs.com

    Phone: +31 611 531246

    India

    Email: arushie.sinha@tcs.com  | shamala.p@tcs.com

    Phone: +91 22 6778 9960 | +91 22 6778 9081

    Japan

    Email: douglas.foote@tcs.com

    Phone: +81 80 2115 0989

    Latin America

    Email: martin.karich@tcs.com

    Phone: +569 6170 9013

    Nordics

    Email: mattias.afgeijerstam@tcs.com

    Phone: +46723989188

    UK

    Email: peter.devery@tcs.com

    Phone: +44 20 3155 2421

    USA/Canada

    Email: b.trounson@tcs.com

    Phone: +1 646 313 4594

     

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