TCS' capabilities in implementing and managing large security operations and investments in developing cyber security platforms that minimize human intervention, cited as strengths
LONDON | MUMBAI, September 14, 2018: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has been positioned as a Leader in the NelsonHall NEAT for Managed Security Services.
TCS’ capabilities in implementing and managing large security operations were cited as strengths. The report also highlighted TCS’ investments in developing cyber security platforms that minimize human intervention and advanced security services that focus on Internet of Things (IoT)/ operational technology (OT).
In a Business 4.0 world, enterprises seek greater visibility of the threat landscape to secure the expanding network perimeter and cloud applications from increasingly sophisticated and targeted attacks, as well as ensure compliance with data protection laws,” said Satish Thiagarajan, Global Head, Cyber Security Practice, TCS. “Our recognition in this report is a validation of our strategy, investments in creating next generation cyber security services, and our strong delivery capabilities.
TCS offers a full suite of security services and solutions covering advisory, implementation, and managed services around areas such as vigilance and incident response, threat intelligence, identity and access management, enterprise vulnerability management, governance, risk, and compliance. Other offerings include e-discovery and digital forensics, application and network security, cloud and mobile security, security technology operations, industrial control systems and IoT/OT security, and privacy and data protection.
TCS has a Managed Security Services Portal for service delivery management functions and offers 24x7x365 support for security information and event monitoring, leveraging multi-tenant and dedicated security operation centers, with a number of technology partners. A dashboard provides complete visibility to customers, and ensures 100% increased responsiveness and 100% SLA adherence. TCS’ 45 dedicated SOCs and two multi-tenant SOCs offering Managed Security Services, have scored 95% on the customer satisfaction index and boast of a customer retention rate of more than 95%.
Mike Smart, Senior IT Services Analyst with NelsonHall, said: “TCS was identified as a leader in NelsonHall's Managed Security Services NEAT evaluation due to its strong prior year investments in its cybersecurity portfolio, and specifically, building machine learning into services with the use of its ignio platform. These investments will continue with the introduction of new services and increased delivery capabilities.”
“Our innovation mindset, technical expertise, depth and breadth of security services, and superior delivery capabilities make us a preferred partner for managed security services,” added Satish Thiagarajan.
 NelsonHall’s Managed Security Services NEAT by Mike Smart, published on Aug 28th, 2018.
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in IT and business services. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.
TCS media contacts