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PRESS RELEASE
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Award honors TCS’ commitment to deliver excellence in customer success through comprehensive implementation and support services
Mumbai, July 30, 2013: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading IT services, consulting, and business solutions organization, today, announced that it has been awarded a Partner Excellence Award for its work with Pegasystems, Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and a leading provider of Customer Relationship Management (CRM) solutions. TCS was recognized for its work with Pegasystems as the “Best Sell With for Customer Success in Financial Services.” The award, which recognizes partner organizations for their ability to use Pega to drive customer success, was presented to TCS during Pegasystems’ annual user conference, PegaWORLD 2013, in Orlando.
The Pegasystems Partner Excellence Awards recognize partner organizations for their ability to use Pega to help drive extraordinary customer success. Pegasystems’ alliance partners combine their business expertise and industry insight together with Pega’s award-winning products and solutions to help deliver rapid returns on investment. PegaWORLD showcases industry-leading enterprise success stories from customers and partners who have used Pega’s BPM and dynamic case management for customer engagement and CRM transformation.
“This recognition is a testament to our customer-centric approach and ability to work with customers to understand their business problems and provide the solutions that are right for them,” said Raman Venkatraman, Vice President and Global Head, Alliances and Technology Excellence, TCS. “Together with Pegasystems, we look forward to continuing to deliver value to our customers.”
“There’s no question that TCS was the most appropriate recipient of this award during PegaWORLD,” said John Barone, Vice President, Global Strategic Alliances, Pegasystems. “TCS’ industry expertise, combined with its focus on driving business results for financial services’ customers, aligns with Pegasystems’ vision to deliver rapid value to our customers. This award recognizes that TCS has been an integral part of delivering on our promise to our clients.”
TCS’ partnership with Pegasystems began in 2010 and is designed to offer TCS’ customers core BPM functions and CRM solutions, combined with TCS’ deep industry expertise. In addition to the creation of a Pega Center of Excellence (CoE), TCS also offers its customers access to BPM Advisory Services, BPMS Implementation Services, Infrastructure Services, Deployment and Maintenance Services and Process Analytics. These programs combined with TCS’ comprehensive banking and financial services and solutions offer a unique advantage for customers who are looking to tackle some of the critical issues facing the financial services industry today, e.g., changing economic conditions, regulatory oversight, rising customer expectations, etc.
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™,recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 285,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $11.6 billion for year ended March 31, 2013 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.
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