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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

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      We deliver excellence and create value for customers and communities.

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      TCS is here to make a difference through technology.

      Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

      Discover all solutions
    • Industries
      • Banking
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      • Consumer Packaged Goods and Distribution
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      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

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      Join us
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      Find the latest news about TCS in our Newsroom

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      Discover more
    • Press releases

      Recent Press releases

      05 May 2025 Jazeera Airways Partners with Tata Consultancy Services to Power AI-led Transformation, Reimagine Digital Customer Experience
      02 May 2025 IBM, Tata Consultancy Services and Government of Andhra Pradesh to Deploy India’s Largest Quantum Computer in the Country’s First Quantum Valley Tech Park
      30 Apr 2025 TCS Collaborates with SAP to Enable Enterprise-wide GenAI and Cloud Adoption For its Customer
      View all
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      19 May 2025 TCS at Sapphire 2025
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    TCS Ranked Number 1 in Customer Satisfaction in the Netherlands

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    • Tata Consultancy Services Ranked Number One for the Sixth Time in Whitelane Research Survey of 210 CxOs from Top IT Spending Companies in the Netherlands

    • TCS’ Overall Satisfaction Score is 86%; a 6% Lead Over the Nearest Competitor

    AMSTERDAM, March 21, 2022: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), has been ranked number one for customer satisfaction in the Netherlands, in an independent survey of CxOs from top IT spending organizations by Whitelane Research.

    Whitelane Research’s 2022 IT Sourcing Study is based on responses from 210 CIOs and senior decision makers across the Netherlands. The research investigated over 430 unique IT sourcing relationships to assess service providers on eight Key Performance Indicators (KPIs), including service delivery, relationship, commercial and transformation.

    TCS has achieved the top position in customer satisfaction for the sixth time, with an overall satisfaction score of 86 percent compared to the industry average of 76 percent, and scoring 6 percent higher than the nearest competitor.

    TCS demonstrated strong results across multiple dimensions and KPIs. It ranked number 1 for:

    • Transformative innovation (79% on satisfaction compared to the industry average of 65%)
    • Quality and service (86% compared to the average of 76%)
    • Security (86% compared to an average of 75%)
    • Account management (90% compared to the average of 77%)

    Furthermore, TCS also achieved high scores for Business Acumen (87% compared to the average of 77%) and Sustainability (77%, while the industry average was 68%).

    “We are delighted to be ranked number 1 in customer satisfaction by our Dutch customers,” said Josu Devasia, Country Head, TCS Netherlands. “Our customer-centric approach to business has helped us gain a deep understanding of their business and technology landscapes. This contextual knowledge along with our investments in our people, in research and innovation and in intellectual property have strengthened our relationships with our customers in the Netherlands and made us their preferred transformation partner.”

    “TCS occupies the top position in the Netherlands for the sixth time based on the reactions of business leaders in the Netherlands,” said Jef Loos, Head of Sourcing, Whitelane Research. “It is a special achievement to maintain such a high customer satisfaction score so many years in a row.  TCS can be proud of the dedicated focus of its teams in building good relationships with customers, especially at a time when the pandemic is still creating challenges in the field of work.”

    In addition, TCS was ranked overall number one for customer satisfaction across Europe, in the Whitelane Research report.

    Present in the Netherlands since 1992, TCS helps leading companies in the region drive growth and transformation. Over 2,500 employees in the Netherlands support customers in various sectors such as banking, finance, retail, travel and transport, energy and resources, and hi-tech. Last year, the company opened TCS Pace Port™ Amsterdam, a co-innovation and advanced research center designed to help customers throughout Europe successfully navigate their digital transformation journeys. Earlier this month, TCS Pace Port hosted the TCS Sustainathon, a European competition that challenges and empowers young minds to develop and implement innovative ideas and to help organizations address key sustainability issues using cutting-edge technology.

    TCS is the second most valuable IT services brand in the world, according to Brand Finance, the world's leading brand valuation agency. It was recently named the #1 Top Employer in Europe by the Top Employers Institute. The company invests heavily in its people and the communities it operates in. By continuing to invest in innovation and strengthen its workforce, TCS is building a sustainable workforce for the future.    

    About Tata Consultancy Services Ltd. (TCS)

    Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, India's largest multinational business group, TCS has over 556,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com.

    TCS media contacts

    Corporate Communications & India

    corporate.communications@tcs.com

    saxena.kritika@tcs.com

    +91 22 6778 9999

    kimberly.solomon@tcs.com

    +91 22 67789098

    Asia Pacific

    y.tham@tcs.com

    +65 9720 9005

    Canada

    tiffany.fisher@tcs.com

    +1 416 456 7650

    Latin America

    alma.leal@tcs.com

    +521 55 2095 6098

    Australia and New Zealand

    kelly.ryan@tcs.com

    +61 422 989 682

    Europe

    roland.bagen@tcs.com

    +46 70 3178024

    Japan

    douglas.foote@tcs.com

    +81 80 2115 0989

    Middle East & Africa

    pragya.priyadarshini@tcs.com

    +971 528656700

    UK

    priyanka.mehta@tcs.com

    +44 7921493382

    USA

    james.sciales@tcs.com

    +1 917 981 7651

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