- Perpetually Adaptive Enterprise Press tab for submenu items
Where adaptability meets advantage
At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
-
Industries
-
Services
-
Products and Platforms
Perpetually Adaptive Enterprise
Industries
expand here
Services
expand here
Products and Platforms
expand here
- Our Brand Press tab for submenu items
With you for the long run
Whether it’s running a marathon or helping businesses thrive in applying new technology innovations at scale, we understand what it takes to keep pushing the limits of what’s possible.
-
About Us
-
Research & Innovation
- Customer Stories Press tab for submenu items
Discover why customers choose TCS
We are a digital transformation and technology partner of choice for industry-leading organizations worldwide.
-
Events
Upcoming events
29 Sep 2025 TCS BaNCS at SIBOS 2025, Frankfurt22 Sep 2025 TCS Life Sciences Forum 2025 LondonView all03 Sep 2025 TCS at PostTrade 360°, Stockholm -
Analyst Recognition
-
Global Studies
- Build a future with us Press tab for submenu items
Want to be a global change-maker? Join our team.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
-
India
-
Americas
-
Asia Pacific
-
Europe and UK
-
Middle East and Africa
Build a future with us
India
expand here
Americas
expand here
Asia Pacific
expand here
Europe and UK
expand here
Middle East and Africa
expand here
Investor Relations
Management Commentary
expand here
Financials
expand here
News and Events
expand here
ESG
expand here
Resources
expand here
- Worldwide Press tab for submenu items
Global knowledge. Local support
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
-
Global
-
Localized
Top Results
Showing
10
01 - 07
TCS Ranked Number One in Customer Satisfaction and Business Understanding by Leading UK Companies
Tata Consultancy Services Was Positioned Highest with an Overall Satisfaction Score of 85 Percent in a Nationwide Survey of 250 CxOs of Top IT Spending Enterprises by Whitelane Research
LONDON | MUMBAI, June 14, 2021: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organisation, has been ranked Number One in customer satisfaction in the UK in an independent survey of leading enterprises by Whitelane Research, for the sixth time. TCS’ customer satisfaction scores were 11% higher than other large IT consultancies in the UK.
The survey ranked 34 IT and cloud service providers based on responses from 250 CxOs of the largest IT spending organisations in the UK, based on their performance, customer satisfaction levels and delivery quality. It evaluated over 600 unique IT sourcing relationships as well as more than 800 cloud sourcing relationships.
TCS was ranked at the top position by customers in the UK with an overall satisfaction score of 83%, significantly ahead of the average score of 72%. Among the 9 key performance indicators, TCS was ranked number one in business understanding, scoring 80% (vs an average of 75%) and in-service delivery quality, scoring 83% (vs an average of 73%). Additionally, TCS scored 68% in innovation and 69% in proactivity, 6% and 2% above average respectively.
The independent survey also measured customer satisfaction by IT domains, in which TCS was named number one in application development, maintenance and testing (83%), data centre, managed infrastructure and hosting (88%) and end-user services (85%), well above the industry average by 9%, 19% and 15% respectively.
“We have been partnering with leading enterprises in the UK, helping them achieve their growth and transformation aspirations, leveraging our deep contextual knowledge, investments in innovation and intellectual property, and expertise in digital technologies,” said Amit Kapur, Country Head, TCS UK and Ireland. “We are delighted to receive this recognition from an independent third-party organization. It reflects our customer-centricity and the dedication of our employees.”
“This is a great achievement for TCS as it achieves top IT Services Provider in the UK for the sixth time,” commented Jef Loos, Head of Sourcing Research Europe, Whitelane Research. “The last year has brought great change and challenge for every kind of business. The role of IT service providers such as TCS remains integral to supporting businesses through this ongoing period of uncertainty and helping them to succeed in this new world of work.”
TCS is among the largest IT service providers in the UK with roughly 19,000 employees and is a significant contributor to the UK economy and to local community initiatives across the country. TCS was recently listed among the top 25 Best Companies to work for in the UK and among the Best Companies in the Consultancy Sector.
About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India's largest multinational business group, TCS has over 488,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com and follow TCS news at @TCS_News.
To stay up-to-date on TCS global news, follow @TCS_News.
TCS Media Contacts
Asia Pacific
Email: charlene.lee@tcs.com
Phone: +65 9138 4370
Australia and New Zealand
Email: Kelly.ryan@tcs.com
Phone: +61 422 989 682
Benelux
Email: Joost.galema@tcs.com
Phone: +31 615 903387
Canada
Email: tia.thomas@tcs.com
Phone: +1 647 790 7602
Europe
Email: mattias.afgeijerstam@tcs.com
Phone: +46723989188
India
Email: vanshika.sood@tcs.com
Phone: +91 22 67789098
Email: saxena.kritika@tcs.com
Phone: +91 22 6778 9999
Middle East & Africa
Email: s.hasneen@tcs.com
Phone: +00971567471988
Japan
Email: douglas.foote@tcs.com
Phone: +81 80 2115 0989
Latin America
Email: martin.karich@tcs.com
Phone: +569 6170 9013
Nordics
Email: roland.bagen@tcs.com
Phone: +46703178024
UK
Email: peter.devery@tcs.com
Phone: +44 20 3155 2421
USA
Email: william.thomas@tcs.com
Phone: +1 203 984 3978
What’s on your mind?
We’re here to help! Tell us what you’re looking for and we’ll get you connected to the right people.
Looking for something else?