Skip to main content
Skip to footer

In the Vendor Rating Report, Tata Consultancy Services Received a Strong Rating in Support/ Account Management, and Positive Ratings in Strategy, Product/ Service, Pricing Structure, Technology/ Methodology and Corporate Viability

NEW YORK | MUMBAI, September 8, 2020: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has been recognized with an Overall Positive Rating in the recent Vendor Rating report by Gartner Inc1, based on a holistic evaluation covering the company’s Strategy, Product/ Service, Pricing Structure, Technology/ Methodology, Support/ Account Management and Corporate Viability.

A key dimension of our market success has been our customer-centric strategy focused on continually expanding and deepening our engagements, bringing new capabilities on board and staying relevant all the time,” said NG Subramaniam, Chief Operating Officer and Executive Director, TCS. “We believe this Overall Positive Vendor Rating is a validation of our deep domain knowledge, technology expertise, portfolio of products and services, and our ability to continually launch new innovation-led products and services.”

The evaluation gave TCS a Strong rating for its Support/ Account Management. Additionally, TCS received a Positive rating for its Strategy, Product/ Service, Technology/ Methodology, Pricing Structure, and Corporate Viability.

TCS partners with some of the world’s largest corporations in their innovation, growth and transformation initiatives. In the past year, it has expanded and deepened relationships, deploying very impactful solutions, and winning some of its largest deals till date. Higher quality revenues from these transformational engagements and a highly industrialized delivery model have led to very resilient and industry-leading profitability. In the post-pandemic world, TCS is helping customers look beyond the products and services they sell, to the purpose behind their existence, defining the blueprint for their transformation journey and layering this approach with resilience and adaptability.

The company has been steadily launching new services to cater to different stakeholders within the enterprise, as well as new products and platforms. It has been systematically investing in research and innovation, taking up promising themes in each industry, and collaborating with domain experts to build innovative solutions that are proactively showcased to customers.

TCS has navigated the proliferation of new technologies in recent years by investing in organic talent development initiatives at scale. Till date, over 353,000 employees have been trained in digital technologies and over 417,000 in agile methodologies. Its organic talent development initiatives have led to superior learning outcomes, and along with progressive HR policies, resulted in best-in-class talent retention.

1.Gartner, Vendor Rating: Tata Consultancy Services, June 2020

Additionally, TCS has alliance partnerships with all the major technology providers, and works closely with them to launch and jointly market industry-specific solutions that leverage their technologies, and TCS’ domain knowledge. All this and its Business 4.0™ thought-leadership framework, backed by innovative delivery concepts like the Location Independent Agile™ model and the Machine First™ Delivery Model have helped the company win several large, multi-year transformational engagements, resulting in a strong order book.

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Tata Consultancy Services Ltd. (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent AgileTM delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 443,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22 billion in the fiscal year ended March 31, 2020, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at

To stay up-to-date on TCS global news, follow @TCS_News

TCS Media Contacts

Asia Pacific


Phone: +65 9138 4370 

Australia and New Zealand


Phone: +61 422 989 682  



Phone: +31 615 903387


Phone: +1 647 790 7602 


Phone: +46723989188 



Phone: +91 22 6778 9960 



Phone: +81 80-2115-0989

Latin America


Phone: +569 6170 9013



Phone: +46 70 317 80 24 



Phone: +44 20 3155 2421



Phone: +1 203-984-3978