Multi-year contract includes application services across Telenor Norway’s OSS, Fixed, Mobile, Data warehouse and Accounting System Areas; TCS will modernize Telenor’s IT stack enabling innovative services and quicker go-to-market
Oslo, Norway and Mumbai, India, June 16, 2010: Tata Consultancy Services (TCS) (BSE: TCS.BO, NSE: TCS.NS), a leading IT services, business solutions and outsourcing firm today announced that it signed a multi-year outsourcing contract with Telenor Norway. The contract comprises application maintenance and development services and will involve a modernization of Telenor’s Norway’s application portfolio across its OSS, Fixed, Mobile, Data warehouse and Accounting system domains.
Through this new second generation outsourcing initiative, Telenor Norway will improve its operational efficiency, refresh its IT stack and will become more agile to respond to its customers' changing needs. "By implementing this measure we are making the necessary adaptations to provide our customers with improved and more innovative services in relation to capacity, speed and stability, as well as better quality in both voice and data, and to facilitate current demands for accessibility," said Ragnar Kårhus, CEO of Telenor Norway.
The contract reinforces TCS’ leadership position in the Nordic market. Recently, TCS had been ranked as the number one service provider in the Nordic region by an EquaTerra survey in which leading CIOs and CXOs in the Nordic region had rated the company ahead of all other providers in terms of customer satisfaction, quality, flexibility, risk and innovation.
“This contract underscores TCS' ability to help global corporations optimize their ‘Run the Business’ cost and channelize those savings to undertake modernization projects that are delivered with reduced risk and increased certainty,” said AS Lakshminarayanan, Vice-President and Head of Tata Consultancy Services, Europe. He added: “Our selection by Telenor to drive this modernization demonstrates the headway we have been making in the Nordic market and highlights our strong telecom domain expertise.” The telecom business unit is the second largest vertical for TCS, comprising over 12,000 employees working for more than 160 telecom clients worldwide.
This modernization project by Telenor is being recognized as a landmark leadership move. “This contract marks an important milestone for the IT industry in Norway and signifies the acceptance of global service delivery in Norway. We expect this deal to serve as a catalyst for other Norwegian organizations who are currently evaluating the use of Global Service Delivery. TCS’ investment in the Norwegian market appears to have positioned it well to capitalize on these opportunities and TPI believes this contract could well represent a shift in how Norwegian companies will approach IT,” said Tom Olsen, Head of TPI Norway.
Telenor is an international provider of high quality mobile communications services to customers in 13 markets across Asia and Europe. Telenor is also a leading provider of fixed-line and media services to the Scandinavian countries. The Telenor Group is headquartered at Fornebu in Norway. Telenor shares are listed on the Oslo Stock Exchange (TEL).
About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development.
A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 160,000 of the world's best trained IT consultants in 42 countries. The Company generated consolidated revenues of over US $6.3 billion for fiscal year ended 31 March 2010 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.
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