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Loblaw Redefines Retail Operations with ignio™


RIS Retail Info Systems - March 25, 2019

After an extensive search of the available AI offerings on the market, Canadian grocery retailer Loblaw decided on TCS’s ignio™ to power its IT operational transformation.

While there are numerous AI platforms available that have the same power and capabilities as ignio, the solution is the most closely aligned with the SAP environment which Loblaw runs extensively in its store network. The choice to go with ignio was easy for Ugo Orsi, VP technology operations, Loblaw, knowing that it could save countless man-hours in machine training and decrease time to market.

“When you are running IT for a retailer you have to know the technology is going to be effective,” Orsi said.

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