NEXT STEPS

From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a consultant today.

Email TCS:

Find a TCS location:

IT Infrastructure Services

 

Transform your IT landscape with effective infrastructure management solutions offered by TCS’ IT Infrastructure Services.


TCS VMware Client Partner Testimonial
In this client-partner testimonial video, T Srinivasan, VMware Indian & SAARC Managing Director, describes how TCS and VMware have worked together to deliver outstanding results to customers through TCS’s iON and VMware products.




TCS Advantage | Solutions We Offer | Download Brochure

The TCS Advantage

At TCS, we assure you of superior service delivery aligned to your business metrics through our proven Global Network Delivery Model™ (GNDM™) and an Integrated Service Delivery Model (ISDM).

We differentiate the engagement with our:

  • Analytics Driven Transformation Model
  • Unique Position as Full Service Provider
  • Institutionalized Transparency & Flexibility
  • Tools and automation framework
  • Innovation partners and technology Centers of Excellence (CoEs)

To Top

Solutions We Offer

Datacenter Management Services: We support the design, transformation and operation of your datacenters and enterprise IT to improve agility, flexibility, reliability and reduce TCO.

End User Computing Services (EUCS): TCS EUCS enables organizations to unbundle key workplace elements and tailor them to different user segments within the enterprise. This enables delivering persona centric applications, workspace collaboration and support services for increased user adoption in a seamless fashion. We facilitate migration to newer operating environments with minimal business disruption and drive transformative technology solutions.

IT Service Desk: We offer multilingual Service Desk Services across the complete spectrum - from basic IT helpdesk to enterprise service desk solutions. This includes complete ticket lifecycle management, proactive alerts monitoring, IT security and identity and access management.

Converged Network Services (CNS): We offer converged network infrastructure, unified communication, consolidation and optimization to reduce the overall expenses and leverage communication enabled business processes.

Managed Security Services (MSS): We build, install and implement efficient and available round-the clock security infrastructure. Our Managed Security Services encompass security device management and monitoring, vulnerability management, security information and event management, and user provisioning and management to address the critical needs of security implementation and operations.

Application Management Services (AMS): Our offering services include Mainframe support, application operation, database management and middleware management.

Enterprise System Management (ESM): We provide professional and comprehensive solutions in line with industry standard frameworks, such as ITIL v3, to manage IT infrastructure. Our offerings include consulting, implementation, maintenance and support, and shared services.

IT Service Management (SM): Our Service Management framework optimizes the delivery and management of IT Services to achieve a sustainable IT environment with a road map for improving maturity levels.

Transformation Solutions: TCS’ transformation solutions focus on the optimization and transformation of enterprise IT infrastructure through our analytics-led Enterprise Transformation Framework. Our Transformation Solutions Group (TSG) offers customer-centric, automated and analytics-led ‘as-is’ state analysis to derive the target state.

To Top

Download Brochure (PDF, 835 KB)  

In USA, services provided by TCS AMERICA.

White Papers

Cyber Forensics and Areas of Focus

With the introduction of web 2.0 and numerous applications in various languages, it is a major challenge to monitor and respond to any security incidents. To counter such sophisticated and persistent threats, we need forensic solutions that help in risk mitigation, incident investigation and regulatory compliance.

Case Studies

TCS helps a leading US-based automotive systems supplier achieve 15% higher SLA compliance

A leading global automotive systems supplier outsourced its IT infrastructure and operations to TCS and realized measurable cost benefits.