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IT Infrastructure Services | Infrastructure Management Services


Today’s business environment makes it imperative that the dynamic infrastructure requirements align with your business needs. TCS’ IT Infrastructure Services (IS) | Infrastructure Management Services (IMS) deliver end-to-end, effective and reliable solutions that can transform your business operations.


Client Challenges| Services| Business Value| Download PDF

Client Testimonial: Malaysia Airlines
Watch MAS’ senior executives describe how TCS has helped improve its business results and been instrumental in delivering projects that will improve revenue, customer service and cost management.

client challenges

  • Higher IT infrastructure spends with reduced budgets
  • Lack of transparency in infrastructure managed services
  • Service management integration within a multi- sourced IT environment
  • Inability to effectively respond to the changing infrastructure environment
  • Latency in information access and reduced reliability and scalability due to multiple locations across the globe

What TCS Provides

TCS’ IT Infrastructure Services, aligned to your business metrics through our White Box engagement model, provide you with superior service delivery. These are delivered by leveraging TCS’ Centers of Excellence (CoE), proprietary automation and innovation frameworks, and TCS’ proven Global Network Delivery Model™ (GNDM™) and Full-Services-Play synergy.

With “optimal shoring,” we help you enhance business performance, improve margins, align technology with business priorities, reduce costs, improve service speed and flexibility, and achieve long-term success.

Our complete spectrum of infrastructure outsourcing services help you build and manage a highly available, reliable IT infrastructure that is capable of meeting the dynamic needs of your businesses in a multi-sourcing scenario. Our offerings are based on the assess, build, manage and transform framework.

We offer the following range of IT Infrastructure Outsourcing and Management Services:

Transformation Solutions:

With emerging trends and technologies such as cloud computing and an on-demand IT environment, organizations seek consolidation, standardization and rationalization. Our transformation offerings and solutions transform your IT environment from the current “as-is” state to the target “to-be” state leveraging an analytics -led transformation framework. These solutions provide elasticity and optimize costs toward an efficient and reliable IT infrastructure.

Business Value

  • Predictable and standardized processes
  • On-demand environment solutions to meet the dynamic business needs
  • Transparent infrastructure solutions that reduce your total cost of ownership (TCO) with various tools and automation frameworks
  • Multi-sourced environment expertise to manage suppliers by assuring SLAs
  • Singular accountability for business performance with an Integrated Service Delivery Model (ISDM)
  • Enterprise-wide transformation framework that helps you achieve the “to-be” state from an “as-is” state
  • Continual improvement and innovation frameworks that leverage Service Improvement Plans (SIPs) and Lean Six Sigma

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TCS helps Stolt Nielsen transform its IT and IT IS operations

In this video, Peter Koenders, CIO, Stolt Nielsen, describes how TCS helped improve business and IT agility, reduce IT costs and achieve higher service levels, highlighting TCS’ high levels of dedication and commitment toward the success of this engagement

Case Studies

TCS helps a leading US-based automotive systems supplier achieve 15% higher SLA compliance

A leading global automotive systems supplier outsourced its IT infrastructure and operations to TCS and realized measurable cost benefits.