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Connecting to a Better Future: Reimagining the Telecom Value Chain

 

Communication Service Providers (CSPs) are facing a new landscape of competitive challenges and opportunities brought on by the digital revolution. Towards this, TCS has created platforms and IPs to help CSPs and enterprises reimagine their businesses. Our approach to platformization disrupts the traditional view of products available in the market.

CSPs are aspiring to expand their core businesses through Digital ReimaginationTM by lowering their costs, introducing innovative products and services, and improving customer experience. But, CSPs often have to heavily customize their generic platforms to meet the requirements of legacy simplification or digital transformation. Hence, success in offering enterprise digital services will be dependent on CSPs achieving cost-effective delivery and the use of standardized, replicable products, processes and systems. One of the approach for CSPs to have a competitive edge is to instill  platformization to improve flexibility and time to market through agile and ready platforms. 

How will platformization help CSPs?

Platformization of solutions enables a CSP to implement consumer centric services through pre-configured, pre-integrated and pre-modelled domain capabilities and helps in reducing the capital expenditure and implementation intricacies. Towards this, TCS has created an ecosystem of solutions to helps CSPs leverage platformization and attain operational excellence, increase revenues, and provide a superior customer experience. We present insights into two key Platformization initiatives - TCS Hosted OSS/BSS Solutions (HOBS) and TCS Connected Devices Management (CDM) and how this can help CSPs achieve desired outcomes.

To know more how 'platformization' can help CSPs achieve digital transformation, write to global.telecom@tcs.com