A digital ecosystem
Scalable, resilient, and intelligent platforms for insurance and finance
TCS BFSI Platforms
Complexity creates challenges for CX
Complexity impedes the efforts of insurance and financial organizations to provide omnichannel digital journeys that are secure, frictionless, and personalized. This results in challenges such as complaints, non-compliance, fragmented systems, manual processes, and siloed customer information.
TCS BFSI Platforms offers a cloud-native, as-a-service digital ecosystem powered by the TCS BaNCS for Insurance digital core platforms. TCS BFSI Platforms eliminates enterprise complexities to help insurers and financial firms deliver superior customer experience.
Scalable system, powered by TCS BaNCS™
Insights powered by platform analytics
Over 35 million policies covered
360° view of stakeholders across channels
Resilient cloud infrastructure
The life insurance, pension, and annuities industries need to keep up with evolving customer expectations regarding service. But to transform customer experience, insurers and other long-term savings organizations must confront inherent enterprise complexity in products, processes, and legacy IT systems.
TCS BFSI Platform for Life, Pensions, and Annuities is a solution with outcome-driven, end-to-end digital service delivery focusing on customer experience.
TCS BaNCS for Insurance is an end-to-end core insurance solution spanning life, annuity, pensions, property and casualty, reinsurance, and health insurance, and is designed to support every event in the lifecycle of a policy. The solution services over 30 million life, annuity, and pension policies and 135 million property and casualty policies for customers in UK, Australia, New Zealand, South Africa, Middle East, Hong Kong and India.
The TCS BaNCS Marketplace offers a rich catalog of solutions and APIs from a worldwide ecosystem of solution and technology partners and developers. Organizations can collaborate with marketplace participants and experiment with their offerings in a secure and trusted sandbox environment.
Simplify multiple core and peripheral systems into one digital ecosystem
Future-proof your platform with cloud, automation, AI, and agile
Maximize self-service across channels
Renew growth with stronger retention rates and increased cross-selling
Reduce complaint rates and improve customer satisfaction metrics
Adopt a partnership model that is flexible, reliable, and sustainable
Simplicity is the key to agility, adaptability, and providing excellent customer experience. That is a hallmark of our platforms' model in the insurance, pensions, and finance segments.