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      Where adaptability meets advantage

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      We deliver excellence and create value for customers and communities.

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      17 Jul 2025 TCS Ranked Among Top 20 Global Technology Brands in Brand Finance Tech 100 2025 List
      15 Jul 2025 TCS & MIT Sloan Management Review Launch New Research Series; Unveil Roadmap for Human-AI collaboration in Enterprises
      10 Jul 2025 Robust Order Book and Operational Resilience mark TCS’ Q1
      View all
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      View all
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      17 Jul 2025 TCS a Leader in Life and Annuities Insurance BPS and Third-Party Administrator Services: Everest Group
      15 Jul 2025 TCS Recognized as a Leader in Healthcare Provider Digital Services by Everest Group
      01 Jul 2025 TCS Recognized as a Leader in Pharmacovigilance Operations Services by Everest Group
      View all
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    • Energy, Resources, And Utilities / case study

    GE Power Transforms Documentation Processes

    TCS provides comprehensive, world-class myO&MDocs (Operations and Maintenance Manuals) solution.

    Share TCS enables world-class GPS site documentation
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    GE Power aims to improve its its O&M manual’s delivery process to its customers to reduce risk and increase customer satisfaction.

     

    Today, it is critical for power companies to innovate, reduce time to market and operational costs, and ensure regulatory compliance. O&M manuals have a strong impact on business risk, customer satisfaction, and revenue recognition, needing high accuracy for ensuring high engineering quality and preventing rework. GE faced an onerous task with delivering O&M Manuals for ~100 large projects each comprising of 50–70K pages and for ~350 small projects with ~2–5K pages each. The content was often incomplete, inconsistent, and vague. It was difficult to search content for a specific system or equipment, leading to wastage of time.

     

     

    TCS architects a digital foundation for world-class GPS site documentation processes.

     

    TCS provided a Predix* based digital solution, with a single, global, digitized process for all content authoring & publishing.

    We provided a platform for streamlining the process as well as reduced the internal cost for document creation, review, publishing, and delivery to the customer. Our approach was to focus on the structure for consistency and completeness. We delivered exactly what was needed, eliminating unnecessary elements. We enabled a shift from product to plant focus by implementing Plant System Architecture.

    Our solution enabled compliance and comprehensive risk mitigation. The state-of the art search functionality resulted in quicker access to the relevant information ensuring complete customer satisfaction. By creating a consistent look-and-feel, we ensured high brand visibility. We provided a Predix based solution that can be enhanced in future to integrate industrial data, and predict outages in advance.

    We created a modernized interface to ensure information availability 24x7. Our solution was modular by design, so that GE Power could easily adapt and scale to meet future needs.

     

    We achieved over 20% reduction in rework effort.

    what made this happen

    Imag-Web

    Read how TCS’ solution leverages an AI/ML framework and acquires real-time energy data to help enterprises reduce energy consumption and become sustainable.

    Click here

    AdobeStock_226337409

    As businesses prioritize green products, TCS’ solution helps them achieve supplier sustainability, ESG and SDG priorities, efficient carbon management, and a circular economy.

    Click here

    machine-vision-platform-utilities-automation-asset-inspection-Web-3840x1512

    TCS’ Machine Vision platform addresses the need for utilities’ automation and standardized asset inspection and utilities vegetation management to cut costs.

    Click here

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