TCS Global Cloud Study
Unlock new areas of growth in travel, transportation, and logistics
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Cloud innovation
As a catalyst for innovation, cloud offers myriad opportunities for business transformation.
Like with all other industries, the need to rapidly adapt to change has spurred digital transformation and new business models in travel, transportation, and logistics. As a catalyst for innovation, cloud offers myriad opportunities to address long-standing challenges across the travel, transportation, and logistics industry while unlocking new areas for growth. The Global Cloud Study from TCS reveals that while travel, transportation, and logistics organizations are eager to unlock the promise of cloud-enabled innovation, they have yet to tap into its full potential.
Cloud confidence
Travel, transportation and logistics organizations have a high level of confidence in cloud.
Cloud innovation
An image showing whether companies think cloud is crucial to their organization’s future. 75% of travel, transportation, and logistics companies say cloud is crucial to their organization’s future as a catalyst for innovation compared with 59% of total respondents across all industries.
Further, organizations surveyed show a strong commitment to an innovation-led transformation rooted in cloud and take the long view of cloud investments.
Cloud commitment
An image showing 85% of transportation survey respondents saying cloud is a long-term investment and that they intend to stay the course, a higher percentage than all other industries.
Accelerating AI
By providing enterprises with the scalable infrastructure and resources to harness large amounts of data, cloud has accelerated the adoption of data-intensive technologies.
Travel, transportation, and logistics organizations have been quick to capitalize on these technologies, with a strong emphasis on artificial intelligence (AI) capabilities.
How companies are investing in AI
An illustration showing how TTH companies are investing in AI. 84% of respondents say they increased investments in artificial intelligence/machine learning technologies in the past one-two years. 89% of respondents say they plan to increase investments in these technologies in the next one-two years.
Prioritizing sustainability
Travel, transportation, and logistics companies are increasingly putting sustainability at the core of their operations.
Eco-friendly initiatives such as optimized travel routes, reduced waste, and shared resources are reshaping the end-to-end value chain. Travel, transportation, and logistics respondents see cloud as an important factor in their sustainability initiatives.
Cloud-enabled sustainability
An image showing how cloud is boosting companies’ sustainability goals. 71% of respondents say cloud technologies have helped their organizations achieve sustainability goals.
Cost pressures
There is a growing pressure to better align cloud investments with requirements.
A sizable number of respondents see room for improvement when it comes to aligning their cloud investments with their requirements. While nearly half say they have invested appropriately in cloud in the past three years, nearly as many say they over-invested over that same period.
Investment alignment challenges
An image showing whether transportation and logistics companies have invested appropriately, over-invested, and under-invested in cloud. 45% of respondents say they invested appropriately in cloud over the past three years, 40% of respondents say they over-invested, and 15% of respondents say they under-invested.
About the study
TCS’ Thought Leadership Institute conducted this study of approximately 1,000 senior executives in multiple sectors across Asia, Europe, North America, and the United Kingdom, more than half with revenue over $5 billion. The 972 C-suite and IT senior executives and decision makers included 55 senior leaders in the travel, transportation, and logistics sector.
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