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    TCS is here to make a difference through technology.

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      16 Jun 2025 Council of Europe Development Bank Partners with TCS to Transform Reconciliation Processes
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      12 Jun 2025 TCS and NVIDIA Collaborate to Design AI Native Solutions for the Telecom Sector
      10 Jun 2025 TCS Recognized as 2025 Databricks Delivery Excellence Partner of the Year
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      10 Jun 2025 TCS BaNCS Positioned as a Leader in the Gartner® Magic Quadrant™ for Retail Core Banking Systems, Europe
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      TCS is here to make a difference through technology.

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      20 Jun 2025 TCS Accelerates Software-Defined Vehicle Innovation in Europe with Launch of Three New Hubs
      16 Jun 2025 TCS Partners with Denmark’s Largest Retailer, Salling Group, to Drive Digital Transformation and AI Enabled Cloud Migration
      16 Jun 2025 Council of Europe Development Bank Partners with TCS to Transform Reconciliation Processes
      View all
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      20 Jun 2025 TCS to Build New AI-Led Solutions for Business Transformation in Collaboration with Microsoft
      12 Jun 2025 TCS and NVIDIA Collaborate to Design AI Native Solutions for the Telecom Sector
      10 Jun 2025 TCS Recognized as 2025 Databricks Delivery Excellence Partner of the Year
      View all
    • Analyst recognition

      Recent recognitions

      26 Jun 2025 TCS Positioned as a Leader in IDC MarketScape for Worldwide SAP Implementation Services
      16 Jun 2025 TCS Recognized as a Leader in Gartner® Magic Quadrant™ For Outsourced Digital Workplace Services
      10 Jun 2025 TCS BaNCS Positioned as a Leader in the Gartner® Magic Quadrant™ for Retail Core Banking Systems, Europe
      View all
    • Events

      Upcoming events

      10 Aug 2025 TCS BaNCS at COBA 2025, Brisbane, Australia
      14 Jul 2025 TCS at Esri UC 2025: Bringing Smart, Reliable GeoSpatial Solution
      24 Jun 2025 TCS Chroma Live Webinar: Quiet Quitting, Loud Expectations
      View all
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    TCS wins Salesforce innovation award for powering Equifax UK’s customer experience transformation

    Share TCS Wins Salesforce Innovation Award for Powering Equifax UK’s Customer Experience Transformation
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    Tata Consultancy Services was recognized in the 2020 Salesforce Partner Innovation Awards in the media industry category

    LONDON | MUMBAI, February 9, 2021: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, announced that it has won the 2020 Salesforce Partner Innovation Award in the Media Industry category for helping Equifax UK deliver enhanced customer experiences.

    With TCS’ support, Equifax UK has transformed its business to engage customers more effectively, streamline consumer workflows and integrate Equifax’s contact center into a Customer Relationship Management system using Salesforce Service Cloud.

    TCS has been a preferred partner to Equifax since 2004 and has helped Equifax transform its legacy case management platform to meet the data regulatory requirements under stringent timelines in the UK and EU region.

    TCS’ Salesforce practice helps customers maximize their Salesforce investments by using it as a platform for innovation, to enhance customer and employee experiences, build proactive service models and drive superior business outcomes. Using its extensive technology expertise and deep industry knowledge, TCS supports global Salesforce implementations, legacy CRM modernizations and migrations, CX transformations, contact center and service optimization, CPQ and quote-to-cash, analytics and visualization, and MuleSoft integrations.

    “We are honored to receive the Salesforce Partner Innovation Award 2020 for helping to drive Equifax’s digital transformation. With our deep contextual knowledge and rich Salesforce Service Cloud experience, we helped Equifax enhance consumer experience. We are pleased to enable a simplified and modernized approach for Equifax, making them a torch bearer in customer centricity and innovation,” said Kamal Bhadada, President, Communications, Media and Information Services, TCS. 

    "At Equifax, our commitment to compliance and operational excellence during this transformational programme was paramount. We are thrilled to have TCS as our partner in this transformation journey whose dedicated Salesforce practice and its Global Alliance helped us overcome several challenges to make us successful. Many Congratulations to TCS for winning a Salesforce Partner Innovation Award as it is a testament to your resilience and adaptability," noted Stephen Cohen, Head, Enterprise Architecture, Equifax. 

    “It’s inspiring to see Partner Innovation Award winners such as TCS drive success for customers by using Salesforce as a platform for innovation,” said Tyler Prince, Executive Vice President, Worldwide Alliances & Channels, Salesforce. “Now more than ever, companies need to accelerate their digital transformations—and trusted partners can elevate success for customers across industries.”  

    Disclaimer: Salesforce, Service Cloud and others are among the trademarks of salesforce.com, inc.

     

    About Tata Consultancy Services Ltd. (TCS) 

    Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent AgileTM delivery model, recognized as a benchmark of excellence in software development.

    A part of the Tata group, India's largest multinational business group, TCS has over 469,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22 billion in the fiscal year ended March 31, 2020, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit us at www.tcs.com.

    To stay up-to-date on TCS global news, follow @TCS_News.

    TCS media contacts

    Asia Pacific

    Email: charlene.lee@tcs.com 

    Phone: +65 9138 4370 

    Australia and New Zealand

    Email: kelly.ryan@tcs.com  

    Phone: +61 422 989 682  

    Benelux

    Email: Joost.galema@tcs.com

    Phone: +31 615 903387

    Canada

    Email:tia.thomas@tcs.com 

    Phone:: +1 647 790 7602 

    Central Europe

    Email: anke.maibach@tcs.com

    Phone: +49 172 6615789

    Europe

    Email:mattias.afgeijerstam@tcs.com  

    Phone: +46723989188 

    India

    Email: arushie.sinha@tcs.com   

    Phone: +91 22 6778 9960 

    Japan

    Email: douglas.foote@tcs.com

    Phone: +81 80-2115-0989

    Latin America

    Email: martin.karich@tcs.com

    Phone: +569 6170 9013

    Nordics

    Email: roland.bagen@tcs.com

    Phone: +46 70 317 80 24 

    UK

    Email: peter.devery@tcs.com

    Phone: +44 20 3155 2421

    USA 

    Email: b.trounson@tcs.com

    Phone: +1 646 313 4594

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