With today’s informed and socially aware customers demanding a high level of personalization, exceeding customer expectations now defines the success of your company’s digital transformation. Having customer experience evolving as a leading brand differentiator when it comes to a buying decision, enterprises are looking for solutions that enable them to prepare for the ever-growing customer needs.
TCS and Salesforce are enabling global organizations to enhance their customer experience by harnessing the power of Salesforce solutions and innovations to create positive, impactful brand experiences for audiences using digital technologies, deliver personalized experiences and maximize the value of marketing technologies today and in future.