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      Where adaptability meets advantage

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      Adaptability starts here
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      17 Jul 2025 TCS Ranked Among Top 20 Global Technology Brands in Brand Finance Tech 100 2025 List
      15 Jul 2025 TCS & MIT Sloan Management Review Launch New Research Series; Unveil Roadmap for Human-AI collaboration in Enterprises
      10 Jul 2025 Robust Order Book and Operational Resilience mark TCS’ Q1
      View all
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      16 Jul 2025 TCS Launches AI-Powered Research & Innovation Centre in Singapore to Accelerate Enterprise Innovation at Scale
      09 Jul 2025 TCS Launches ‘Gen AI Tech Pathway’ in its STEM Education Program goIT
      03 Jul 2025 TCS Unveils the 2025 Edition of TCS InQuizitive Across 12 Indian Cities, To Spotlight India’s Brightest Young Minds
      View all
    • Analyst recognition

      Recent recognitions

      17 Jul 2025 TCS a Leader in Life and Annuities Insurance BPS and Third-Party Administrator Services: Everest Group
      15 Jul 2025 TCS Recognized as a Leader in Healthcare Provider Digital Services by Everest Group
      01 Jul 2025 TCS Recognized as a Leader in Pharmacovigilance Operations Services by Everest Group
      View all
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      29 Sep 2025 TCS BaNCS at SIBOS 2025, Frankfurt
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    • Banking/ Solution

    Insights Driven Business and Operations Framework

     

    Share Insights-driven Business to Combat the Impact of COVID-19 Crisis
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    Industry

    Banking This will open an overlay

    Banking Services Transformation: Unlocking Exponential Value

    TCS’ solutions help banks and FIs push traditional boundaries and build cognitive banking enterprises for better value, resilience, and inclusivity. Learn more.
    Learn More
     about Banking Services Transformation: Unlocking Exponential Value
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    Related Insights
    TCS BaNCS-Sovos Webinar on Tax Information Reporting
    Industry leaders explore the evolving landscape of tax regulations, integrated solutions for compliance and operational efficiency, and more. Register now.
    Events
    13 Aug 2025
    Leveraging Generative AI for Proactive Risk Management in BFSI
    Generative AI will help BFSI firms enhance the efficiency of risk assessment and transform their risk and compliance function into a proactive, preventive model.
    White Paper
    18 Jul 2025
    Leveraging Agentic AI for Dispute Management in Real-time Payments
    As the youth redefine financial planning, lenders must evolve and offer niche mortgage types like microloans and green mortgages to stay relevant in the new era.
    Blog
    23 Jul 2025

    Drive agility and resilience using data analytics

    CHALLENGE

    The impact of COVID-19 on businesses has been significant. Capital market firms have especially faced a major jolt as a result of market uncertainty, near zero interest rates, shrinking liquidity and funding, credit tightening, and spike in operational tasks. This has created immense disruption in the short to medium term, leading to decreased consumer confidence, lower margins, increased costs, and reputational risks. To thrive in the post-pandemic world, banks and financial services firms require a data-driven approach to create more value for the business as well as customers.

    TCS SOLUTION

    TCS’ Insights Driven Business and Operations Framework enables banks to harness banking data using analytics and machine learning to improve operational efficiency and business value. This will help banks overcome the capital market challenges, align their businesses to the post COVID world and explore new revenue opportunities. The key features of the framework are:

    • Predictive analytics using TCS’ Digital Twin model to create digital replica of capital markets processes for resilience, risk reduction, and improved efficiencies
    • Predicting future cash and liquidity needs and shortfalls by modelling ERP, treasury, GL, and business operations using cash history, capital budget, operating budget, business units, credit facilities, and investments data to adapt to changing market conditions
    • Data monetization framework to identify and derive revenue generating data sets and related use cases across domains
    • Front-to-back insights to drive business outcomes and to adopt a purpose driven approach

    BENEFITS

    TCS’ framework drives seamless implementation of AI and machine learning in banking to enable financial services firms to:

    • Predict fails to minimize exceptions and conduct root cause analysis of issues to achieve efficient resolution through front-to-back insights using machine learning techniques
    • Eliminate waste and optimize work packets through risk-based profiling of transaction data
    • Drive incremental business value by delivering purpose-driven client services
    • Conduct behavior modelling at each process step using internal and external structured and unstructured data sets to predict all possible outcomes, resulting in business value, risk reduction, and higher efficiencies
    • Find new sources of revenue and create business value through monetization of internal and external data

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