At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.
Whether it’s running a marathon or helping businesses thrive in applying new technology innovations at scale, we understand what it takes to keep pushing the limits of what’s possible.
Through studies, reports and points of view, we deliver forward-looking, practical insights on key issues at the intersection of business and tech.
At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.
Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.
At TCS, we help enterprises grow through innovative solutions globally. Adapt and thrive with us.
Banking / WHITE PAPER
Ramani Balakrishnan
Senior business Consultant, Mortgage Practice, BFSI, TCS
You have these already downloaded
We have sent you a copy of the report to your email again.
Mortgage ecosystem: Keeping it simple and customer-centric
The US mortgage industry revolves around an ecosystem where several players collaborate through various technologies and tools to help customers achieve their home-ownership dreams. The uncertainties arising from this complicated landscape create a dissatisfied and frustrating customer experience. Hence, it becomes imperative to simplify this landscape to deliver enhanced customer experience.
Some ways to simplify the landscape would be:
· Leveraging distributed ledger technology (DLT)
· Exploring data aggregation services
· Creating a property bureau
Firms must proactively identify the right blockchain technologies and processes and move to a customer-centric model that delivers transformative customer experience.
TCS Helps Nationwide Building Society Improve Communication and CX
Data Security and Privacy in Multi-cloud Environments in BFSI Firms
Leveraging Generative AI for Proactive Risk Management in BFSI
Leveraging AI for Effective Economic Crime Risk Management