Vodafone Hungary is the third-largest mobile operator in the European country.
After it acquired Liberty Global, the telecom major wanted to migrate its fixed services and systems to an in-house platform.
Vodafone Hungary was looking for a future-ready tech stack for its fixed services post the acquisition.
To ensure a future-ready network, Vodafone had to build the end-to-end stack in the shortest time possible, using products and tailor-made solutions. This would help the telco deliver superior customer experience and ensure service continuity during the migration process.
The Solution:TCS took complete ownership of the migration process
Leveraging deep domain expertise, TCS led consulting, design, and execution of Vodafone Hungary’s fixed services migration.
The largest vendor in this multi-vendor engagement, TCS soon became Vodafone’s strategic partner and systems integrator, offering a wide range of program management services. The team completed the entire migration within a year, while ensuring superior customer experience. Key highlights of the engagement were:
Performing gap analysis and defining appropriate solutions
Enabling bulk API-driven provisioning for cost-effective migration
Conducting bottom-up analysis to capture function points, improve data quality, and generate weekly and on-demand reports
Delivering the required consultancy, architecture, and design services within tight timelines
Setting up fit-for-purpose infrastructure specifications for smooth functioning of applications
Building future-ready solutions, including a simple, scalable, and efficient solution to deliver OTT services seamlessly
What Made it happen