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Empowering Utilities: Transforming the GIS Landscape for Improved Ops

Prakriti Mohan Vashist

Global Head, Geospatial Service Delivery Unit, Engineering and Industrial Services (EIS), TCS

Biswaketan Kundu

Senior Solution Architect and Innovation Lead, Geospatial Service Delivery Unit, EIS, TCS

Improving regulatory compliance, and customer experience.

When the rising cost of resources is compelling organizations to employ more innovative service delivery strategies, how can big utility companies create low-cost and uninterrupted customer service?

A holistic revamp of the GIS landscape will ensure that utilities:

  • Improve operational performance

  • Enhance customer experience

  • Meet regulatory requirements