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    • Healthcare
    • Case Study

    AmerisourceBergen designs a new inventory management solution

    2 MINS READ
    Share Inventory Management Solution to Improve AmerisourceBergen’s UX
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    Industry

    Healthcare This will open an overlay

    Patient-centered Care: Health and Wellness Redefined

    TCS’ research and innovation enable healthcare firms to focus on patients’ health and wellness, and provide high-quality personalized, value-based care.
    Learn More
     about Patient-centered Care: Health and Wellness Redefined
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    23 Nov 2023

    In this article

    The challenge   inpage
    The solution   inpage
    The benefits   inpage
    What the client says   inpage
    What made it happen   inpage
    The challenge inpage
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    The benefits inpage
    What the client says inpage
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    In this articleinpage
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    The challenge The solution The benefits What the client says What made it happen

    Replacing legacy drug inventory system

    AmerisourceBergen needed a new inventory management solution.

    AmerisourceBergen’s inventory technologies group was looking to enhance the experience of healthcare practices by optimizing drug inventory and enabling real-time tracking. The existing inventory management solution required several weeks of lead time to onboard a practice, and the client sought a new platform to scale their business and rid themselves of obsolete technology.

    Building a next-gen solution on Azure cloud

    TCS helped modernize legacy inventory solution to the cloud.

    The company partnered with TCS to build the next-gen inventory management solution, to address AmerisourceBergen’s business and technical challenges. TCS adopted Azure cloud features, leveraged DevOps practices and agile methodologies for rapid software development, and introduced exciting features to achieve better customer-centricity. 

    The new reliable and scalable platform has built-in automated workflows. TCS also simplified complex drug inventory purchasing processes for inventory buying administrators. The team adopted a feature-driven rollout methodology to enable healthcare practices and migrate to the cloud inventory platform. The solution was also cost-effective as it leveraged TCS’ nearshore capabilities.

    Several practices were successfully migrated from the legacy system to the cloud. The plan is to now migrate the rest of the practices using the new ‘Bin Management’ feature over the next few months. 

    Tracking inventory in real time 

    AmerisourceBergen now enjoys real-time information on its inventory.

    TCS helped AmerisourceBergen to successfully migrate legacy inventory management system to Azure cloud. The new platform is scalable and compatible with smart dispensing stations. It provides real-time information and maintains optimal inventory levels.

    Swipe Left
    Swipe Right

    To remain competitive in the market and perhaps even leapfrog from a technology point of view, we knew we needed to evolve rapidly to a cloud-based, platform-native stack and permanently embed DevOps into our culture. Working in close partnership with my teams, TCS helped us make this transition by partnering with us and bringing experienced and driven team. Today we continue to onboard larger and more sophisticated practices and are enjoying all the benefits this new architecture and approach to our pipeline brings.

    GREG METZ

    Vice-president, Inventory and Management Solutions, AmerisourceBergen

    What Made it happen

    customer-intelligence

    With real-time interaction management, TCS’ solution helps clients improve customer relationship management and offer omnichannel customer experience. Learn more.

    Click Here

    talent-management-transformation

    TCS’ Underwriting Transformation Solution addresses three key areas: ML-based information extraction, modelled and non-model losses and analytics to estimate probable financial losses, and supply-side disruptions.

    Click Here

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