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    TCS is here to make a difference through technology.

    Leading the way in innovation for over 55 years, we build greater futures for businesses across multiple industries and 55 countries.

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      We deliver excellence and create value for customers and communities.

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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
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      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
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      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
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      TCS is here to make a difference through technology.

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      Discover all solutions
    • Industries
      • Banking
      • Capital Markets
      • Consumer Packaged Goods and Distribution
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      • TCS ERP on Cloud
      • ignio™
      • TCS iON™
      • TCS HOBS™
      • TCS Intelligent Urban Exchange™
      • TCS OmniStore™
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      • Quartz™ – The Smart Ledgers™
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      • Jile™
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    • ignio™
    • TCS iON™
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  • Who we are
    • Overview Press tab for submenu items

      We deliver excellence and create value for customers and communities.

      Our expert, committed team put our shared values into action – every day. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

      Discover the difference
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      Want to be a global change-maker? Join our team.

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      Find the latest news about TCS in our Newsroom

      Get access to a catalog of the latest news stories from across TCS. Discover our press releases, reports, and company announcements.

      Discover more
    • Press releases

      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
    • News alerts

      Recent News

      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      02 Jun 2025 Siemens Realize LIVE: Discussing Technology and Digital Transformation
      View all
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      TCS works hand in hand with world-leading investors.

      Tata Consultancy Services Limited
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      Discover more FY24-25 debrief
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    TCS Worldwide
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    • High Tech
    • Case Study

    SAP accelerates deal closure with process automation

    2 MINS READ
    Share SAP Intelligent RPA Platform: An Effective Automation Solution
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    Industry

    High Tech This will open an overlay

    High Tech Solutions to Drive Business Transformation through Technology 

    Read how the technology industry can help drive business transformation and digital innovation and build a supply chain for the industries they serve. 
    Learn More
     about High Tech Solutions to Drive Business Transformation through Technology 
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    How AI is transforming the future of staffing and recruitment industry
    Know about the booming AI market with its challenges and key trends that is shaping the future of the staffing and recruitment industry landscape.
    White Paper
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    Explore how generative AI can drive innovation and business growth across the SDLC, leading to faster software development cycles and higher quality products.
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    An integrated offering designed to track and monitor ESG compliance, our solution helps organizations reach sustainability goals and reduce carbon footprint.
    Solution
    16 Apr 2025

    Highlights

    • TCS and SAP set up a center of excellence to automate processes and support business needs.
    • Reducing human intervention helped to process the high volumes of cloud deals, on time.
    • With TCS,  SAP has deployed a range of automation solutions across its various lines of business, improving efficiency and boosting productivity.

    On this page

    The volume problem inpage
    Automation inpage
    Excellent partneship inpage
    Statistics inpage
    What made it happen inpage
    The volume problem inpage
    Automation inpage
    Excellent partneship inpage
    Statistics inpage
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    On this pageinpage
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    The volume problem Automation Excellent partneship Statistics What made it happen

     

    The volume problem

    SAP was looking for an agile response to the rising number of cloud deals.

    In recent years, many organizations have pursued an increasing number of configurable cloud component deals. To keep up with the demand, enterprises have had to reduce manual activity and scale and automate processes for order management, master data maintenance, financial reporting, and more. So, how did SAP address these requirements?

     

    In automation lies the answer

    TCS helped SAP set up a center of excellence to automate processes and support business needs.

    As part of a co-innovation initiative, TCS and SAP established a center of excellence (CoE) for the SAP Intelligent Robotic Process Automation* (RPA) platform, which uses artificial intelligence, application programming interfaces, metadata, and machine learning to improve bots. The CoE provides the expertise needed to execute key automation projects.

    The CoE has reduced the human touchpoints needed to process the high volumes of cloud deals. The strategic deployment of bots has automated multiple complicated steps and functions in areas like presales, bad debt provisioning, bank reconciliation, and procurement.

    Further, the CoE governs automation processes, starting with assessing the best use cases and continuing with intelligent automation lifecycle management. Validation, prioritization, development, and maintenance of automation solutions are all focus areas of the CoE, alongside DevOps delivery and constant innovation. The CoE enables SAP’s lines of business to employ automation solutions independently, meet customer expectations, and boost productivity. With automation already built into SAP’s culture, scaling up processes using the SAP Intelligent RPA platform is easy.

    *SAP Intelligent Robotic Process Automation uses intelligent bots to automate repetitive manual processes. With the robotic process automation layer of SAP’s Business Technology Platform, resources can be directed to high-value activities and processes.

     

    A  partnership of excellence

    TCS enables futuristic automation with the SAP Intelligent RPA platform.

    TCS and SAP set up a center of excellence for the SAP Intelligent RPA platform. The CoE automated business processes efficiently and built best practices in automation governance, tools, and resources. This allows subject matter experts to focus on higher-value activities. The CoE has a clear roadmap for further innovation.

    • Investment in integrated chatbots for cognitive automation

    Statistics

    Swipe Right
    Swipe Left
    300%

    Execution speed

    average increase

    16

    Intelligent RPA bots

    deployed in finance, sales, and IT

    100%

    Manual effort

    reduction

    Related reading

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    High Tech

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