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      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
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      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
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    • Life Sciences
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    TCS Engineering Services

     

    For medical devices, diagnostics, and pharmaceutical industry.

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    Highlights

    • Leverage end-to-end engineering business solutions for new product development.
    • Lead emerging and mature markets with a trusted global engineering partner.
    • Cultivate supplier-enabled innovation for customers.

    In this article

    Abstract inpage
    Overview  inpage
    Our solution inpage
    Benefits  inpage
    The TCS advantage inpage
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    Abstract Overview  Our solution Benefits  The TCS advantage

    Abstract

    Shrinking economies and increased scrutiny by regulators are pressing medical device and pharma majors to define a new path for accelerated profitable growth

    Medical devices and pharma industry majors realize that a conventional approach to functioning is not enough to achieve excellence as they are faced with dynamic market demand, reducing operating margins, intense competition, and rapid globalization. Today, manufacturers need to transform their operations by automating, executing, and managing the performance of business processes across the value chain. Product line rationalization and complete digitization of products and processes with reduced total cost of ownership (TCO) are key challenges to sustain market leadership in a dynamic global regulated environment.

    Tata Consultancy Services’ (TCS’) Engineering Services for the Medical Devices and Pharma industry span the product lifecycle, right from ideation all the way to product commercialization and supply chain management. As an ISO13485-certified design house, our services in this space enable organizations to develop and implement manufacturing solutions that integrate shop-floor automation to manufacturing execution systems and enterprise systems. 

    We bring to the table unmatched results in increased innovation, cost containment, and speed-to-market along with certainty of quality and trust. We cultivate supplier enabled innovation for our customers, by leveraging cross functional domain knowledge along with end-to-end engineering business solution for new product development.

    Overview 

    The medical devices and diagnostics (MDD) and pharma industry is dealing with dwindling profit margins and increased quality and regulatory compliance requirements

    The industry’s method to develop, operate and market is transitioning to a new model that requires a trusted global engineering partner to lead emerging and mature markets. Introducing differentiated innovative products with reduced time to market that gives companies a competitive edge.

    TCS’ Engineering Services for the Medical Devices and Pharma industry provides transformational, industrial solutions in medical technologies that are shaping a new age of patient care. TCS helps companies retain their competitive advantage by working with them to enhance R&D productivity, reduce time-to-market, minimize costs, improve supply chains, tap new markets, strengthen relationships with partners, adapt to market changes quickly and proactively seek new opportunities.

    Our solution 

    TCS’ Engineering Services for the Medical Devices and Pharma industry spans the full spectrum of the product lifecycle

    It helps with:

    • VOCs (volatile organic compounds) or risk assessment

    • From ideation and concept generation to design and development, V&V (validation and verification) regulatory trials, manufacturing design transfer, and product launch-post market surveillance

    • Obsolescence management 

    It provides solutions across the manufacturing value chain from control systems, manufacturing execution systems, and quality management systems, to enterprise manufacturing intelligence and ERP integration. 

    Our connected health and remote patient monitoring solutions have helped clients increase people’s access to services and technologies by portability, miniaturization, and improving productivity. We also provide consulting services in structuring eDHF, eDMR, change management, and electronic submissions. We have built solution accelerators using PLM platforms. Our broad expertise spans mechanical products, electronics systems, embedded software, and specialized R&D projects.

    Benefits 

    Accelerate time-to-market, improve operations

    TCS Engineering Services offer the following benefits:

    Accelerate time-to-market for new products

    • Get higher pay-off on product innovation

    • Enable continuous monitoring of quality, and regulatory compliance

    • Access extensive resources to introduce technological developments across product lines

    • Enhance global footprint

    • Expand current markets and enter new markets

    Drive operational efficiency:

    • Optimize plant and process operations

    • Enable cost-effective clinical studies

    • Improve supply chain efficiency

    Leverage product engineering skills to achieve:

    • Greater market share in emerging markets

    • Cost savings of up to 40% for sustenance engineering and post market surveillance activities

    • Increased efficiency by 4X in plant engineering solutions like - serialization, packaging, and manufacturing line optimization

    • Quicker resolution of adverse events and product complaints

    • Cycle time reduction of 60% in part qualification process through TCS’ product environmental compliance

    The TCS advantage

    TCS is ISO 13485-certified and has been providing engineering solutions to medical device, diagnostics, and pharmaceutical companies for over 15 years

    We deliver strategic, innovative, and cost-efficient solutions to large medical devices and pharma companies with a special focus on digitized product design and manufacturing. With experience of over 100 innovative projects on NPD, 50 manufacturing operations management, 20 risk assessment projects, helping clients save over USD 100M, we understand the business imperatives that drives clients and are strategically positioned to partner with companies to help achieve their goals.  

    We add value to our customers in a number of ways, including: 

    In-house innovation and R&D: We set up India’s 1st dedicated R&D center for software and process engineering in 1981, standing as a testimony to our strong focus on innovation and R&D. Our product engineers have filed more than 40 patents jointly with customers in the medical devices industry.

    Electromechanical manufacturing facility: Our 100% Export Oriented Unit (EOU) enables us to undertake activities such as prototype and box build, wire harness assembly, sub assembly, testing, visual inspection, requalification, and so on. Backed by IS09001 certified quality systems, the products manufactured are certified by UL, TuV, CE, and CSA.

    Cross functional domain knowledge: We enable clients to leverage our research and development experience across medical devices market segments like orthopaedics, bariatric, cardiology, diagnostics, diabetes care, and endoscopic surgery. For over 25 years, we have been providing engineering solutions and implementing NPI (new product introduction) programs for global majors in highly regulated domains like aerospace and medical devices. 

    Figure 1: Transforming the product lifecycle management of medical devices

    The illustration presents all the elements of a product lifecycle, from new product design, quality assurance, manufacturing, post-launch engineering, and product lifecycle management to post-sales, which TCS supports through accelerated innovation, technology enrichment, and manufacturing transformation.

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