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Dorman Products, a leading automotive aftermarket supplier, is focused on identifying unmet customer needs and bringing innovative replacement parts to market. In collaboration with TCS, Dorman is applying AI to accelerate product discovery, helping teams evaluate ideas faster and make informed decisions that support its growth ambitions.
TCS has developed a secure, scalable AI capability that helps Dorman identify and evaluate new product opportunities. By bringing relevant insights to the forefront and reducing manual effort, the solution enables Dorman’s experts to concentrate on high-value decisions while retaining control over the outcome.
Beyond AI, TCS is helping Dorman modernise its technology infrastructure, strengthen disaster recovery through AWS, and optimise its cloud and on-premises environments. Together, these initiatives are advancing product innovation while building a more resilient foundation for the business.
Watch the video to hear how Dorman Products and TCS are strengthening the technology foundation for what comes next.
Donna M Long
Senior Vice President, Chief Information & Digital Officer, Dorman Products
“Working alongside TCS, we’ve deployed all the powers of AI to make sure that those ideas get ingested and thought through quickly, and that we deliver parts to our consumers as efficiently and effectively as possible.”