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    What we do

    Infrastructure to Intelligence

    Navigate the AI era with confidence. TCS helps you turn AI into a strategic partner that empowers talent, reimagines processes, and accelerates business transformation.

    Unlock enterprise intelligence
    • Industries
    • Services
    • Products and Platforms
    • Research & Innovation
    • Alliances
    • Banking
    • Capital Markets
    • Consumer Packaged Goods and Distribution
    • Communications, Media, and Information Services
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    • TCS ADD™
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    • TCS BFSI Platforms
    • TCS CHROMA™
    • TCS Customer Intelligence & Insights™
    • TCS ERP on Cloud
    • ignio™
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  • Who we are

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    We deliver excellence and create value for customers and communities - everyday. With the best talent and the latest technology we help customers turn complexity into opportunities and create meaningful change.

    Discover the difference
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    • Community
    • Sustainability
    • Inclusion
    • Values
    About Us
  • Brand
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  • Sustainability
  • Inclusion
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  • Insights

    TCS Insights

    Point of views, research, studies - on the latest themes - to help you expand your knowledge and be future ready.

    Start reading now
    • Customer Stories
    • Events
    • Analyst Recognition
    • Global Studies

    Upcoming events

    26 Oct 2026 TCS BaNCS at ABA Annual Convention 2026, Salt Lake City, Utah
    18 Oct 2026 MedTech Conference 2026: The Future of Intelligent Healthcare
    30 Sep 2026 TCS at API Summit 2026 by Kong
    View all

    Recent recognitions

    27 Aug 2026 TCS Named Leader in NelsonHall NEAT for Salesforce Services
    05 Aug 2026 Everest Group Names TCS a Leader in Healthcare Payer Digital Services
    14 Jul 2026 TCS Recognized as a Leader in IDC MarketScape for Salesforce Services
    View all
    TCS Insights
  • Customer Stories
  • Events
  • Analyst Recognition
  • Global Studies
  • Careers

    Want to be a global change-maker? Join our team.

    At TCS, we believe exceptional work begins with hiring, celebrating and nurturing the best people — from all walks of life.

    Join us
    • India
    • Americas
    • Asia Pacific
    • Europe and UK
    • Middle East and Africa
    • India
    • Argentina
    • Brazil
    • Canada
    • Chile
    • Colombia (EN)
    • Colombia (ES)
    • Ecuador
    • Mexico(EN)
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    • United Kingdom
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    • Israel
    • Kuwait
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    • Saudi Arabia
    • South Africa
    • United Arab Emirates
    Want to be a global change-maker? Join our team.
  • India expand here
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    • Argentina
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    • Chile
    • Colombia (EN)
    • Colombia (ES)
    • Ecuador
    • Mexico(EN)
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    • Uruguay
    • USA
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    24 Aug 2026 TCS and Porsche AG Partner to Accelerate the Future of AI-Powered Mobility
    17 Aug 2026 TCS launches Agentic AI platform to transform drug development
    14 Aug 2026 TCS and Rolls-Royce achieve breakthrough in hydrogen-powered aviation
    View all

    Recent News

    24 Apr 2026 TCS deepens partnership with Google Cloud to power AI-native autonomous enterprises
    23 Mar 2026 TCS study reveals higher education at a digital crossroads: 61% of universities lag in digital maturity
    03 Mar 2026 Fortune Names TCS to World’s Most Admired Companies™ List for Fourth Straight Year
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    Boehringer Ingelheim envisions an AI-Driven Service Desk

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    Heiko Scharfenort, Head of Global Service Desk at Boehringer Ingelheim, discusses his vision for transforming IT support through the implementation of an AI-first Global Service Desk.

    At the core of this vision is the initiative to develop an innovative, agentless support system that minimizes employee downtime and provides faster, more efficient access to IT services.

    Boehringer Ingelheim aims to transform its Global Service Desk into a strategic asset with the TCS Pace Digital Accelerator. This initiative will enhance employee experience, boost productivity, and support scalability through advanced digital tools, paving the way for seamless autonomous journeys.

    By automating routine tasks, the focus will shift towards empowering human agents to handle complex escalation scenarios. This approach will foster innovation and enhance operational agility using advanced technologies such as conversational AI, voice bots, and generative AI.

    With TCS PaceTM as the innovation partner, Boehringer Ingelheim is creating a foundation to deliver scalable, secure, and flexible solutions.

    TCS Pace™ and Boehringer Ingelheim

    Transforming IT Support with an AI-first Global Service Desk

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