How Rand Merchant Bank Runs Custody Operations Across Africa
Listen to RMB executives share their transformation journey and 25‑year partnership with TCS BaNCS
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In conversation with RMB’s leadership team
For over two decades, Rand Merchant Bank (RMB) and TCS BaNCS have worked together to navigate the evolving landscape of custody services across Africa.
As one of the leading custodians in South Africa and across the African continent, RMB operates in a complex, multi-market environment - each with distinct regulatory frameworks, settlement cycles, and client expectations.
In this video, RMB’s leadership team reflects on how a long-standing partnership has supported their transformation journey, helping them scale operations, strengthen resilience, and confidently expand their footprint across diverse African markets.
They share their insights on:
- What it means for them to run custody operations across diverse African markets
- Why scalability and integration matter more than ever
- How they stay ahead of regulatory changes and client expectations
- And how the partnership with TCS BaNCS continues to evolve as they grow
Swipe LeftSwipe RightIt’s usually said that time flies when people are having fun… I think that’s very true for the relationship RMB has with TCS. I really cannot believe it’s been 25 years. It feels like yesterday we met, and over time, that relationship has only grown stronger.
Sifiso Ndala
Head, Global Securities Services, RMB
About RMB
Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. They offer innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions. RMB has a deal footprint in 35 African countries and facilitate cross-border trade and investment on the continent.
Watch the full conversation below featuring –
- Sifiso Ndala - Head Global Securities Service, RMB
- Thomas Evje - Chief Information Officer, RMB
- Sheron Botha - Head of Asset Services, RMB
Modernizing Custody Operations for Rand Merchant Bank (RMB) Africa
What stands out from the conversation
Thomas Evje
Chief Information Officer, RMB
The upgrade has given us a core that can scale, adapt, and integrate more easily as we continue expanding our custody footprint in Africa
Sifiso Ndala
Head Global Securities Service, RMB
RMB is one of the leading custodians in South Africa and across Africa. TCS has been a key contributor to our continued success.
Sheron Botha
Head of Asset Services, RMB
We value that TCS has a strong presence not just in South Africa, but across the region, with a market advocacy model that closely aligns with ours.
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What comes through clearly is that this partnership isn’t just about systems or upgrades, it’s about how both RMB and TCS BaNCS teams work together.
Over time, that relationship has moved from a traditional vendor model to something far more collaborative. There’s a shared understanding of goals, a willingness to solve problems together, and a focus on consistently building for the long term.
As RMB continues to expand across Africa, that foundation becomes even more important.
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