Products and Platforms
TCS ERP on Cloud
TCS ERP on Cloud for SAP Landscape Migration and Modernization
TCS Enterprise Manager
TCS Enterprise Manager: Elevating IT Operations Management
Highlights
- TCS Enterprise Manager’s infrastructure monitoring and management capability empowers your organization to monitor, manage, and govern multi-cloud infrastructure and applications hosted on the respective cloud environments.
- It provides a holistic view of the health and performance of cloud infrastructure, which is tracked under various heads such as compute, network, storage, cost, and provisioning.
- By leveraging this capability, organizations can ensure system availability and reliability, adhere to SLAs, proactively manage security, optimize cloud investments, and reap other benefits.
Challenges
Your organization's cloud infrastructure can be a complex maze that continues to expand and becomes more complicated with the addition of new servers, virtual machines, network devices, and other backend components. Monitoring such a growing IT landscape is a challenge. This problem is further compounded if your organization uses services from multiple cloud providers. Each cloud provider offers native toolsets, which add to the growing list of monitoring solutions your organization may already employ for observing storage, applications, network performance, and other resources. Moving between multiple tools can make it difficult for an organization to obtain a comprehensive view of its cloud environments, minimize downtime, and improve services and productivity.
Overview
The infrastructure management capability of TCS Enterprise Manager empowers organizations to monitor, manage, and govern multi-cloud infrastructure and the applications hosted on the respective cloud environments. It provides a comprehensive view of the entire infrastructure and applications, including third-party interfaces, along with performance monitoring, alert management, and triage capabilities.
Our expertise
TCS Enterprise Manager can integrate its private and public cloud infrastructures (such as Azure, Google, and AWS) and other supported cloud infrastructures with its architectural frameworks.
The key features include:
- Comprehensive multi-cloud telemetry and data collection
- Continuous monitoring of servers, networks, and other components; collecting and analyzing logs from various components.
- Integrated alert and service management
- Monitoring resource utilization, network health, bandwidth usage, and latency
- Integrated maintenance calendar, scheduling, and patch management
- Automated discovery of infrastructure assets
- Provisioning and patching process automation
- Configuration management
- Integrated workflow and approval
- Multi-cloud cost tracking and optimization
- Historical data storage, reporting, and analytics
- Upstream AIOps integration
The monitoring KPIs used to track infrastructure health fall under the following observation areas:
• Compute asset monitoring: It involves monitoring compute resources, such as servers, virtual machines, and containers, and includes metrics such as CPU, disk, and memory utilization.
• Storage monitoring: Monitoring various storage types, such as NAS, SAN, and Cloud storage, centered around capacity utilization, usage trend, and throughput analysis, alongside backup monitoring and restoration of backups.
• Network monitoring: It involves monitoring of network assets (routers, switches, and servers), firewalls, bandwidth utilization, and latency while providing a network topology of all the devices, virtual machines, device locations, environments, or any other connected network elements.
• Spend optimization: Multi-cloud cost monitoring offering a centralized and consolidated view of accounts with billing anomaly detection, optimization of underutilized resources, reserved instance tracking, alternate instance suggestions, and storage tier recommendation.
• Provisioning automation: Provisioning, configuration, and deployment processes in cloud infrastructure are automated utilizing template-based provisioning, policy enforcement, and patch management.
Benefits
Consider how the following opportunities could benefit your organization’s infrastructure support:
- Comprehensive monitoring KPI coverage with zero issue leakages, leading to enhanced system and application availability while meeting business obligations and SLAs.
- Reduction in monitoring effort for improved IT productivity.
- Full-stack visibility across multi-cloud environments with a unified and centralized view of application and infrastructure, whether cloud or on-premises.
- Improved reliability with continuous and proactive monitoring along with integrated maintenance calendar, scheduling, and patch management.
- Optimization of cloud investments while reducing underutilization and overprovisioning.
