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    TCS is here to make a difference through technology.

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      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
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      TCS is here to make a difference through technology.

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      Find the latest news about TCS in our Newsroom

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      Discover more
    • Press releases

      Recent Press releases

      15 May 2025 TCS Recognized as One of the World’s Top 50 Brands by Kantar BrandZ; Brand Value Soars 28% YoY to $57.3Bn
      14 May 2025 TCS Partners with Khan Bank to Future-Proof its Operations, Enhance Customer Experience and Propel Innovation leveraging AI and ML
      12 May 2025 TCS Partners with Dhofar Insurance Company to Transform its Core Insurance Platform
      View all
    • News alerts

      Recent News

      02 May 2025 TCS Ranked Denmark’s #1 IT Service Provider for Customer Satisfaction in 2025
      23 Apr 2025 TCS Partners with Google Cloud on Agent-to-Agent Interoperability Protocol to Drive Future-Ready Enterprises
      11 Apr 2025 TCS Partners with Google Cloud to Accelerate AI-led Transformation in the Retail Sector
      View all
    • Analyst recognition

      Recent recognitions

      22 Apr 2025 TCS Ranked #6 Amongst Banking Technology Providers and Recognized as a Regional Leader across all Geographies by Everest Group
      17 Apr 2025 TCS BaNCS Named a Leader Among Wealth Management Products by Everest Group
      01 Apr 2025 TCS Positioned as a Leader in Worldwide Discrete Manufacturing Product Lifecycle Management Strategic Consulting Services and Systems Integration by IDC MarketScape
      View all
    • Events

      Upcoming events

      11 Jun 2025 TCS and PTC Present the North America Leadership Forum 2025
      04 Jun 2025 Veeva R&D and Quality Summit: Developing Better Health Outcomes
      02 Jun 2025 Siemens Realize LIVE: Discussing Technology and Digital Transformation
      View all
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      TCS works hand in hand with world-leading investors.

      Tata Consultancy Services Limited
      NSE:TCS
      INR
      Discover more FY24-25 debrief
    • Management Commentary
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    • TCS Intelligent Urban Exchange™
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    TCS Intelligent Urban Exchange™ for smart cities

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    TCS Intelligent Urban Exchange™ This will open an overlay

    TCS Intelligent Urban Exchange™

    TCS Intelligent Urban Exchange solution provides connected and intelligent environments and promotes safe and sustainable living. Learn more.
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    Related Insights
    TCS Intelligent Urban Exchange™: Sustainable Smart Cities Through Intelligent Analytics
    Learn how TCS Intelligent Urban Exchange™ for smart cities provides insights across city departments and services leading to improved customer experience.
    Solution
    13 Feb 2023
    TCS Intelligent Urban Exchange™: AI-powered Operational Insights for Smart Enterprises
    Through analytics and AI activation, TCS Intelligent Urban Exchange™ for smart enterprises helps firms achieve sustainable and resilient operations. Learn how.
    Solution
    13 Feb 2023
    TCS Intelligent Urban Exchange™ Solution for Sustainable Operations.
    Drive AI-powered operational insights to achieve sustainability goals and reduce carbon emissions with TCS Intelligent Urban Exchange™. Learn more.
    Solution
    13 Feb 2023

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    Public Services This will open an overlay

    Forward-thinking government for citizen-first services

    Learn how we ensure that technology and strategy work together to help governments redefine public services and put citizens at the forefront of governance.
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    TCS DigiGOV™ Federated Identity Management
    With data management and single view of citizen information, our solution enables improved e-governance and seamless delivery of digital public services.
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    12 Mar 2024
    TCS DigiGOV™ Wellness
    Our comprehensive healthcare solution enables hospitals to manage their resources efficiently and provide quality healthcare services to patients. Learn more.
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    09 Jan 2024
    TCS DigiGOV™ Foundation
    With features like secure payments and SLA monitoring, TCS’ solution offers citizens and organizations a wide range of government services digitally. Know more.
    Solution
    24 Jan 2024

    Highlights

    • TCS Intelligent Urban Exchange™ for smart cities provides a cross-domain city data and analytics platform that brings services and assets together and drives synergies across city departments, services, and infrastructure, leading to improved citizen experiences, optimized resources, and sustainable operations.
    • Comprised of ready-to-deploy, pre-built solutions, including Intelligent Climate Action, Intelligent Transportation, Intelligent Energy, and Intelligent Water modules supported by an extensible platform that quickly, easily, and cost effectively delivers a multi-modal view of an enterprise and applies advanced analytics to provide AI/ML-enhanced operations. 
    • A Command & Control Center provides views and incident alerts across enterprise and campus systems, departments, and services.
    • This innovative solution leverage data from multiple domains, systems, and IoT devices to achieve new contextual, cross-organization operational insights.  

    In this article

    Challenge inpage
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    Challenge

    City leadership is faced with ensuring citizen, employee, and stakeholder satisfaction as well as sustainably prioritizing growth, operational efficiency, resource utilization, and regulatory compliance. These municipal goals are increasingly difficult to achieve due to expanding city and climate regulations, internal and external demands to conform to ESG operating principles and managing costs while driving growth. 

    City administrators and department managers must align their objectives with city leadership goals and provide forward-looking contextual recommendations and insights that support socially responsible, sustainable, and cost-efficient operations and city services. They are struggling to effectively collect, integrate, and analyze vast amounts of data from multi-domain, siloed, IoT, and physical systems city-wide to provide the insights and recommendations needed.

     

    Solution

    TCS Intelligent Urban Exchange™ for smart cities provides a cross-domain city data and analytics platform that brings services and systems together to drive synergies across city departments and infrastructure, leading to improved citizen experiences, optimized resources, and sustainable operations through:

    • Ready-to-deploy, pre-built solutions, including energy, water, transportation, and climate action - all supported by an extensible platform that simplifies development and implementation of additional use cases

    • Proactive city management through intelligent command center views and event alerts across city and enterprise systems, departments, and services

    • Improved citizen, employee and customer experience through advanced analytics that leverage data from multiple domains, systems, and devices, and provide process and service insights and recommendations

    TCS Intelligent Urban Exchange™ for smart cities

    Figure 1 - Overview of TCS’ Intelligent Urban Exchange™ for smart cities.

    TCS’ Intelligent Urban Exchange™ for smart cities solution is comprised of ready-to-deploy, pre-built tools including an intelligent command center for proactive city management, intelligent energy to optimize energy usage, intelligent water to manage water loss and shortage, intelligent transport to improve public and private transit operations, and climate action to optimize and implement sustainable actions. TCS’ Connected Intelligence Platform provides a big data lake, domain model, GIS, AI-ML, and real-time and microservices functions to drive the existing solution.

     

    Benefits

    • Accelerated attainment of climate and emissions goals 

    • Improved citizen, employee, and customer experience 

    • Enhanced interoperability and coordination of systems, services, infrastructure, and assets across city and enterprise departments 

    • Increased incident identification, awareness, and resource synchronization  

    • Optimized operational resilience, continuity, and workplace safety 

    Related reading

    1/4

    TCS Intelligent Urban Exchange™: Building a Road for Seamless Sustainability Journey

    Solution | 03 Apr 2023   Opens in new tab
    2/4
    TCS Intelligent Urban Exchange™

    TCS Intelligent Urban Exchange™ Solution for Sustainable Operations.

    Solution | 13 Feb 2023   Opens in new tab
    3/4
    TCS Intelligent Urban Exchange™

    TCS Intelligent Urban Exchange™: AI-powered Operational Insights for Smart Enterprises

    Solution | 13 Feb 2023   Opens in new tab
    4/4
    TCS Intelligent Urban Exchange™ TCS Customer Intelligence & Insights™ Doug Tinning

    Building a Resilient Enterprise

    White Paper | 25 May 2022   Opens in new tab

    Smart and sustainable cities

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