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      Where adaptability meets advantage

      At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

      Adaptability starts here
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    • TCS Optumera™
    • Solution

    TCS Optumera™ Self-learning Supply Chain

    Share TCS Optumera™ for Retailers to Make Integrated Supply Chain Decisions 
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    TCS Optumera™ This will open an overlay

    TCS Optumera™: AI-Powered Strategic Intelligence Platform for Retail

    TCS Optumera™, an AI-powered retail-connected strategic intelligence platform, helps drive strategic and data-driven decisions across the retail value chain.
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     about TCS Optumera™: AI-Powered Strategic Intelligence Platform for Retail
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    Industry

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    Omnichannel CX and Intelligent Innovation – The Future of Retail

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    Highlights

    TCS Optumera™ Self-learning Supply Chain is an AI-powered autonomous platform that helps retailers make integrated merchandising and supply chain decisions through multidimensional concurrent optimization of KPIs in real time

    About this solution

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    CHALLENGE

    Increase in e-commerce volumes and shipping costs; customer demands for flexible, faster fulfillment at lower cost; and higher levels of volatility are stressing supply chains. This is further compounded by constraints due to legacy systems, inaccurate forecasting, siloed optimization, labor shortage, and port blocks leading to low fill rates. Retailers need to take a proactive, scientific approach to supply chain management; the key is to be able to preempt and respond to change in near real time. 

    SOLUTION

    TCS Optumera™ Self-learning Supply Chain enables retailers to make integrated merchandising and supply chain decisions by optimizing KPIs in real time.

    • Demand forecasting: Intelligent unified forecasting of omnichannel demand with industry-leading higher accuracy at granular store, stock-keeping unit (SKU), and day levels 

    • Intelligent replenishment: Holistic, multidimensional concurrent optimization to generate optimal order quantity while optimizing availability, wastage, and cost-to-serve

    • Dynamic parameter tuning: Enables strategic and dynamic replenishment planning by concurrent tuning of more than 10 replenishment parameters, and recommends optimal value 

    • Flow smoothening: Predicts and smoothens inbound and outbound movement of products at delivery centers and stores by enabling optimal resourcing decisions for labor, containers, and transport

    BENEFITS

    • 3-5% increase in sales and margin

    • 3-8% increase in product availability 

    • 10-15% reduction in cost-to-serve

    • 5X faster time-to-market 

    • Improved inventory cost savings

    • Business value acceleration 

    • Higher ROI

    • Positive customer experience 

    TCS Optumera enables forecasting of omnichannel demand and generation of optimal order quantity.

    AWARDS AND RECOGNITION

    Stevie® at the 2022 International Business Awards

    Stevie® at the 2022 International Business Awards

    Microsoft Partner of the Year Award 2021

    Microsoft Partner of the Year Award 2021

    Named in the 2022 Market Guide for Retail UPPMO Applications

    Named in the 2022 Market Guide for Retail UPPMO Applications

    Named in the MarketScape for Worldwide Retail Price Optimization Solutions 2021-2022

    Named in the MarketScape for Worldwide Retail Price Optimization Solutions 2021-2022

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