TCS All-women Digital Services Center, Riyadh

All-women Digital Services Center, Riyadh, KSA

The All-women Digital Services Center was established in 2013, with oil giant Saudi Aramco as its anchor customer. This unique and pioneering venture taps into the global expertise of TCS to provide world-class business process and IT services and innovation as a service to both national and international clients. TCS has invested in this unique business model to groom and grow local talent and provide a rich training ground to build new capabilities, skills, and careers for Saudi women. The center started operations with 20 associates and has grown to over 700 associates, and fulfils the following objectives:

Business objectives:

• Bring in comprehensive industry expertise and a global network of innovation to KSA
• Empower Saudi women by providing professional development and career opportunities
• Partner with local companies to simplify, strengthen, and transform their businesses
• Deliver services to local and global customers at the highest levels of certainty and satisfaction
• Support KSA’s VISION 2030 by promoting local content, focusing on employment for women, and partnering with companies in their transformation journeys to diversify the economy

Engagement model

• Build capability, grow expertise, and sustain scalability
• Participate in creating a knowledge-based economy
• Partner in delivering value to customers through process reengineering, automation, and digitization

Services and innovation

Business process services (BPS): TCS’ BPS offerings include core industry-specific processes, analytics, and insights, as well as enterprise services such as finance and accounting, human resources operations, and supply chain management and infrastructure services. Our service offerings come with cognitive and digital solutions that are scalable, agile, and cost-effective. Our cross-industry solutions help enterprises accelerate the realization of business goals to stay ahead of the competition. TCS services help enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and operations redesign methodologies such as TCS Cognix™. Our approach also encompasses robotic process automation, analytics and insights, IT-BPS synergy, business-process-as-a-service models, and business process management.

Information technology services: In today’s demanding business environment, which prioritizes flexibility, speed, and efficiency, a robust IT strategy is critical. TCS sharpens an enterprise’s IT strategy by providing system integration, testing, application development, and management services and solutions. We deliver excellence and certainty across an enterprise’s IT needs in custom application development, application management, application modernization, system integration, L0, L1, L2 support, and performance engineering.

Innovation lab: TCS takes pride in its state-of-the-art innovation lab at the All-women Digital Services Center in Riyadh. This facility was set up in partnership with MCIT, Saudi Arabia, and is featured under MCIT-CODE. The TCS Innovation lab powered by TCS Pace™ has proven capabilities in UX/UI design for premium customers and the ability to expand wider in the innovation area.  

Our customers include some of the largest entities in the government, oil and gas, banking and insurance, telecom, manufacturing, utilities, and retail sectors.