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In today’s digital era, enterprises are rethinking infrastructure to navigate three converging forces: data sovereignty, artificial intelligence (AI)‑driven workloads, and sustainability. Data gravity is moving closer to users and regulated datasets, AI is intensifying compute and availability demands, and regulatory scrutiny around environmental impact continues to rise. Treating these pressures as isolated fixes only adds complexity. A modernisation‑first approach—one that connects operations, platforms, governance, and talent—creates a resilient, adaptable foundation for digital business.
For businesses wanting to focus on core operations and, at the same time, benefit from evolving technologies, data centre outsourcing offers significant benefits.
Data centre outsourcing ensures all data-related requirements—from infrastructure to security and governance—are taken care of. It also offers other benefits such as operational expertise and cost efficiencies. Choosing a service provider, however, requires careful consideration.
In its Magic Quadrant™ for data centre outsourcing, Gartner® positions Tata Consultancy Services (TCS) as a Leader. From TCS’ perspective, this positioning aligns with a modernisation‑first approach that integrates AI‑enabled operations, sovereign‑by‑design architectures, mainframe evolution within hybrid private cloud environments, and sustainability‑aligned delivery into an outcome‑oriented model. Modern data centre outsourcing increasingly centres on AI‑powered operations across the infrastructure lifecycle. Embedded agentic AI and AI for IT operations (AIOps) enable predictive insights, self‑healing actions, and proactive incident management, while human‑plus‑machine collaboration, using platforms such as TCS Cognix™ and Digitate ignio™, reduces operational toil and improves service consistency. Closed‑loop automation and experience‑level indicators help prioritise actions based on user and business impact.
At the same time, responsible adoption of generative AI (GenAI) requires platform‑level governance. TCS AI WisdomNext™ provides a unified framework to orchestrate models, standardise evaluation, and enforce enterprise guardrails. Combined with sovereign‑by‑design security, modern mainframe integration with hybrid cloud, and sustainability‑aligned operations focused on energy efficiency and renewable alignment, this approach enables organisations to modernise data centre operations with confidence, ready for the AI era.
Disclaimer
Gartner, Magic Quadrant for Data Center Outsourcing Services, Biswajit Maity, DD Mishra, Matt Baldino, Rene Buest, Alessandro Galimberti, 3 November 2025
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