Highlights
- Pool and spa product maker Fluidra had an IoT platform to provide the perfect pool experience for its customers.
- It needed to enable seamless integration with third-party home automation devices, but multiple rebuilds had impacted the IoT platform.
- We helped Fluidra connect five million devices across geographies and deliver 24/7 availability of pool services with secure IoT infrastructure on AWS.
In this article
Challenge
Using tech to enhance the comfort of pool users
A leading global manufacturer of pool and spa products, Spanish multinational Fluidra strives to create the perfect pool experience for its customers. Enhancing their comfort and enjoyment is a top priority for the company. And so, it has always focused on innovative solutions for clean swimming pools and spas. With a product line that extends from pool pumps to chlorinators and robotic cleaners to devices powered by IoT, analytics, and cloud computing, Fluidra enhances experiences through technologically advanced, sustainable solutions that transform the way people enjoy water for recreation and health.
A pioneer in connected pool products, Fluidra had created an IoT platform that became fragmented over time due to multiple rebuilds. To enable seamless integration with third-party home automation devices, Fluidra decided to partner with TCS.
Solution
One platform for five million devices
Leveraging AWS cloud, TCS and Fluidra made the connected pool platform robust, scalable, and secure. The solution enables two-way communication with devices, remote equipment monitoring, and predictive and proactive maintenance of pool equipment while simplifying pool management.
Reliable and easy to maintain, the new platform supports remote diagnostics and remote control of pool settings by pool owners and ensures 24x7 alerts and insights—even during downtime.
Secure IoT infrastructure on AWS, along with native AWS services such as Amazon GuardDuty, AWS Security Hub, AWS IAM Access Analyzer, and AWS Firewall Manager, enables centralized monitoring and alerts.
Scalable IoT workload environment set up using AWS Lambda allows on-demand provisioning of compute resource. With the help of AWS IoT Core a cloud gateway to connect Fluidra’s IoT devices was enabled. The AWS IoT Core service helps overcome infrastructure management overheads.
Batch analytics and dashboards for data management supported by the platform include services such as Amazon Simple Storage Service to set up data lake, AWS Amazon Kinesis to create a data pipe to the data lake, AWS Glue services for extract, transform, and load (ETL) operations, AWS Redshift for Data warehouse, Amazon Athena to query results from data lake, and AWS Simple Notification Service to generate user notifications.
Benefits
Transforming the way people enjoy water
The solution enables Fluidra to connect five million devices across geographies and deliver 24/7 availability of pool services to its end customers around the world, creating a strong competitive advantage for itself and high-entry barriers for its competitors. It:
- Elevated customer experience through connected, available, reliable pool devices.
- Accelerated Fluidra’s transformation from pool device manufacturer to an end-to-end pool service provider.
- Created new revenue streams and boosted profitability.
- Reinforced the company’s position as an innovation pioneer in the industry.
What made this happen
Develop strategies for holistic cloud transformation, with end-to-end services for cloud operating models, security, operations set-up, digital process enablement, and cloud value realization.
Simplify hybrid cloud orchestration with a Machine First™ approach, powered by TCS’ Cloud Exponence platform. Make the most of SAP application management services and SAP BASIS support with our industry-leading delivery and operations management capabilities.
Deliver a unified omnichannel user (agent) experience with our AI-based self-service capabilities. Reimagine your customer experience with a CX collaboration space powered by TCS RemacX platform.
Build a resilient and future-ready architecture, leveraging cloud-native infrastructure, automation, and reusable and ready-to-deploy components, including AWS containers, AWS serverless microservices (chassis) platform, and DevSecOps factory.
Enable collaborative ecosystems and cloud computing at the edge to create hyper-personalized customer experiences with intelligent products, connected plants, connected services, and product life cycle management.
Rapidly define, design, and deploy AWS foundational platforms and services for cost management, continuous improvement, and security using services powered by TCS Cloud Mason Framework and reusable infrastructure as code (IaC) templates.
Accelerate business transformation with next-gen products and platforms contextualized for industries.
TCS' industry solutions powered by AWS
Reimagine enterprise applications, data, or infrastructure with automated cloud migration services, leveraging data center discovery and migration factory powered by TCS Cloud Counsel platform, TCS CrystallusTM for S/4HANA, and TCS ConvertCore.
Transition seamlessly from legacy applications and systems to microservices-based cloud architectures by leveraging automation and AI.
What the client says
By partnering with TCS, Fluidra is able to provide a superior experience for our clients through connected, available, and reliable pool devices. AWS IoT helped us get the best-in-class solutions to meet the set goals.
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