Perpetually Adaptive Enterprise
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TCS and Microsoft Cloud / Case Study
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TCS and Microsoft Cloud: Driving Business Transformation
Read how TCS and Microsoft Cloud’s strategic partnership helps enterprises drive their edge-to-cloud transformation and deliver greater business outcomes.
Related Insights
TCS Microsoft Azure Application Modernization Services help companies accelerate transformation to a cloud-native environment and enable new business models.
Solution
11 Jul 2022
Healthcare organizations that modernize legacy apps with Microsoft Azure can improve their competitive ability to provide effective patient care. Learn how.
Blog
06 Jun 2023
Enterprises need to adopt a comprehensive information protection strategy that ensures end-to-end intellectual property rights and data loss protection.
Blog
15 Feb 2023
Blackhawk Network’s VP, business transformation, Cara Renfroe, joins TCS’ Rakesh Kumar, BFSI unit head, and Nilendu Pattanaik, global head of Microsoft BizApps Practice, to explain how TCS transformed the gift card company’s customer engagement and global operations on Microsoft Dynamics 365 cloud.
Blackhawk Network is shaping the future of global branded payments—from QR code payment solutions and retail gift card programs to tailored incentives and reward programs.
The Silicon Valley-based company has been expanding its global footprint through numerous creative acquisitions. While each brought a wealth of benefits, the acquired companies’ existing processes and platforms challenged Blackhawk Network’s ability to optimize and scale its go-to-market strategy.
To address this issue, Blackhawk turned to TCS. With its extensive cloud experience, TCS transformed Blackhawk’s ERP and CRM systems in tandem, enabling the sales of one set of solutions and services to a global customer base at scale.
TCS’ Microsoft cloud transformation program helped Blackhawk Network:
- Predict critical business insights
- Reduce sales cycle
- Close financial quarters faster
- Improve order-to-cash cycle
Swipe LeftSwipe RightTCS has enabled business transformation and process standardization that has allowed Blackhawk Network to globally unify its operations end-to-end and go-to-market strategy, which ultimately delivers a more seamless experience for our customers, partners, merchants, and employees worldwide.
CARA RENFROE
VP of Business Transformation, Blackhawk Network
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