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    Where adaptability meets advantage

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    • Perpetually Adaptive Enterprise Press tab for submenu items

      Where adaptability meets advantage

      At TCS, we don’t just help businesses transform. We help them become perpetually adaptive enterprises, built to evolve continuously and confidently in a world of constant change.

      Adaptability starts here
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      View all
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      01 Aug 2025 TCS a Leader in Experience-Led HR Transformation Services: NelsonHall
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    • TCS and Microsoft Cloud
    • Solution

    Make collaboration easy with Smart Meetings

    Share Drive Teams Collaboration in the Workplace with Smart Meeting
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    Services

    Cloud This will open an overlay

    Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy

    Read how TCS helps enterprises create a unique strategy for their cloud transformation journey, enabling business agility and resilience.
    Learn More
     about Enabling Enterprise Agility & Resilience with a Robust Cloud Strategy
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    Related Insights
    TCS Helps Insurer Implement an Employee Health Insurance Solution
    TCS leveraged AI/ML tech and implemented a solution with reimagined underwriting and automated workflows, ensuring better operational efficiency and ease of use.
    Case Studies
    18 Aug 2025
    Enabling Supply Chain Planning on Cloud Globally
    To overcome challenges in cross continent manufacturing, Hach now uses supply chain planning on cloud. Find out how TCS enabled this with Oracle Cloud Transformation Delivery Methodology.
    Case Studies
    01 Jun 2022
    Hybrid cloud strategy
    TCS' hybrid cloud strategy ensures that enterprises comply with ever-evolving regulatory and privacy directives. Learn how.
    White Paper
    15 Aug 2022
    Microsoft Cloud This will open an overlay

    TCS and Microsoft Cloud: Driving Business Transformation

    Read how TCS and Microsoft Cloud’s strategic partnership helps enterprises drive their edge-to-cloud transformation and deliver greater business outcomes.
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     about TCS and Microsoft Cloud: Driving Business Transformation
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    Related Insights
    TCS Azure Application Modernization Services to Drive Innovation
    TCS Microsoft Azure Application Modernization Services help companies accelerate transformation to a cloud-native environment and enable new business models.
    Solution
    11 Jul 2022
    Comprehensive Data Protection Strategy – A Strategic Approach
    Enterprises need to adopt a comprehensive information protection strategy that ensures end-to-end intellectual property rights and data loss protection.
    Blog
    15 Feb 2023
    TCS Office 365 Engage: Adoption of technology for better collaboration
    The evolution of technology has driven the need for new ways of working. TCS’ offering helps businesses migrate to Office 365 and improve people management.
    Solution
    14 Jul 2022

    Highlights

    • TCS’ Smart Meetings unified communication strategy services help automate the full cycle of meetings by enabling Microsoft Teams as the primary collaboration platform.
    • We deliver persona-based, zero-touch services with next-gen technologies, enabling an average 30% savings over conventional systems and helping reduce device acquisition costs as well.
    • Smart Meetings allows organizations to build a hybrid workplace approach to their communication capabilities, empowering end users and accelerating companies' digitization initiatives.

    On this page

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    Solution   inpage
    Benefits   inpage
    The TCS advantage   inpage
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    Overview Solution Benefits The TCS advantage

    Overview

    Organizations are looking to improve employees’ communication experience, unify their communication strategy, transform day-to-day business collaborations, and reduce the costs of communication.

    The way we work has changed. Businesses are becoming increasingly mobile, global, and social, and more number of people are working from home than ever before. They are looking for platforms that connect people and help them collaborate and be efficient no matter where they are. Legacy PBX telephony solutions do not meet work-from-home requirements as they require extra investment toward network costs and performance of legacy systems. Further, with major regulations and complex bandwidth provisioning, it is difficult to ensure business continuity. 

    Offered in partnership with Tata Communications, Smart Meetings uses Microsoft Teams to keep employees connected via a single platform and help increase productivity. It allows integrated business apps and integrated telephony services within Microsoft Teams, enabling users to connect to any phone number and meeting room devices to join Teams meetings easily. 

    Smart Meetings enables full automation of meetings with Microsoft Teams as the primary collaboration platform to increase employee productivity and reduce costs.

    SOLUTION

    Smart Meetings automates the full cycle of calling and meetings by enabling Microsoft Teams as the primary collaboration platform.

    With capabilities such as messaging, voice, and video meetings and audio calls, it facilitates collaboration globally. We make this possible right from the outset-from assessment and enablement to integration and adoption. Not just that, we provide complete life-cycle support, maximizing employee productivity and RoI.

    Key features:

    • Adoption-led rollout: Impart comprehensive training along with adoption and enablement support to ensure smooth collaboration on Microsoft Teams. This is done through change management, gamification, and self-service tools and features.
    • Meeting room experiences: Leverage cloud technology for end-to-end meeting room solution on a single platform.
    • Consultation for enterprise voice enablement: Create a holistic proposition through advisory and consulting services. Leverage Microsoft Teams' capabilities to consolidate all your calling and conferencing solutions on a single platform. 
    • Apps, integration, and managed support: Build a unified ecosystem with smooth integrations and leverage an automated self-serve provisioning portal for proactive monitoring and support.
    A smart way to enhance collaboration

    An illustration showing the many ways in which Smart Meetings makes collaboration easier. With features for consulting and assessment, adoption-led rollouts, meeting room experience enhancements, enterprise voice enablement, integration of apps, and managed support, the platform helps transform day-to-day business collaborations and improve employee experiences while reducing costs.

    Benefits

    With Smart Meetings, you can drive collaboration, innovation, and get more out your meetings.

    • Employee productivity: Reduce additional network requirements by shifting to Microsoft Teams with minimal risk and maintain employee productivity by leveraging unified worklists. 

    • High quality service and support: Deliver persona-based, zero-touch services using next-gen technologies and our 24*7*365 shared and dedicated support models. 

    • Cost Savings: Optimize existing investments by controlling usage and enabling an average 30% savings over conventional primary rate interface (PRIs.

    The TCS advantage

    A partnership with TCS helps you take advantage of our key differentiators.

    • Global leader: We have more than 2,500 certified SMEs with experience in successfully migrating over one million users to Microsoft 365. Our partner Tata Communications works with over 1,600 carriers in more than 110 countries, and manage almost 26% of total Internet routes globally, which makes it the number one international voice carrier. 

    • Decades of industry experience: We, along with Tata Communications, have a wide range of experience in successfully managing SDWAN networks across more than 50 enterprises and 3,000 sites. Leveraging 4,000 Smart Meetings and enterprise voice experts in five service contact centers, our partner proactively monitor 95% of customer incidents worldwide on average, ensuring smooth adoption of services and additional support post-adoption. 

    • Strategic partnership with Microsoft: Being a Microsoft Premier Outsourcing and Microsoft Gold Certified partner, we get priority support from Microsoft. Also, TCS is a preferred member of the Microsoft 365 Content Services Partner Program and a launch partner for SharePoint Syntex.

    Related reading

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    TCS Accelerated Adoption Approach for Microsoft 365 Copilot

    Solution | 19 Aug 2025   Opens in new tab
    2/4
    Cloud Microsoft Cloud

    TCS Azure Application Modernization Services to Drive Innovation

    Solution | 19 Aug 2025   Opens in new tab
    3/4
    Cloud

    TCS Digital Workplace on Microsoft Cloud for Superior Employee Experiences

    Solution | 12 Aug 2025   Opens in new tab
    4/4
    Cloud Microsoft Cloud

    TCS Office 365 Engage: Adoption of technology for better collaboration

    Solution | 12 Aug 2025   Opens in new tab

    Transformation starts here

    Want to get the innovation edge with cloud?

    Talk to our experts
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