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Mukul Agrawal, Head of ERP, Vistaprint, shares how a large-scale SAP S/4HANA transformation led by TCS, helped the marketing products company move from being product-led to purpose-driven, simplify its business operations, and strengthen its digital core.
Vistaprint wanted to provide its customers an exclusive user experience with expertly designed marketing products. But their legacy systems and siloed product-based approach created challenges with usability, mobile experience, data accessing, reporting and analytics.
Vistaprint partnered with TCS for a large-scale transformation enabled by SAP S/4HANA implementation to simplify their business operations and strengthen their digital core. With accurate, real-time information and faster responsiveness, Vistaprint assured customer satisfaction. They improved analytics efficiency by 10% and reduced cost of inventory up to 4%.
Appreciating TCS’ agility, collaborative approach, and strategic partnership with Vistaprint, Mukul said, “We liked their ability to co-innovate with us and build on the new landscape and the new platform that Vistaprint needed for its business to grow.”