Vistaprint wanted to provide its customers an exclusive user experience with expertly designed marketing products. But their legacy systems and siloed product-based approach created challenges with usability, mobile experience, data accessing, reporting and analytics.
Vistaprint partnered with TCS for a large-scale transformation enabled by SAP S/4HANA implementation to simplify their business operations and strengthen their digital core. With accurate, real-time information and faster responsiveness, Vistaprint assured customer satisfaction. They improved analytics efficiency by 10% and reduced cost of inventory up to 4%.
Appreciating TCS’ agility, collaborative approach, and strategic partnership with Vistaprint, Mukul said, “We liked their ability to co-innovate with us and build on the new landscape and the new platform that Vistaprint needed for its business to grow.”